York (Regional Municipality), ON
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

Private Practice Professionals and Commercial Businesses

Life Pathways Psyhotherapist
5700 Yonge Street, Toronto, ON, M2M 4K2 Map
416-903-2487
Areas Served: Toronto, York (Regional Municipality)
All ages
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1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

Provides a broad range of mental health, legal, parenting, and abuse support programs geared at boys, men, fathers and their families. * Therapy & ... more
2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
All ages
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The Ontario Association of Children's Aid Societies (OACAS) is a membership organization that represents 53 children's aid societies in Ontario, and is ... more
75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
All ages
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If you are a child or youth with a concern about your experiences with a service provider or feel that your rights may have been violated, or you need ... more
250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
Up to 21 years
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Committed to public safety, delivering proactive and innovative policing in partnership with our communities. more
ON, Canada
1-888-310-1122 (Toll Free)
Area Served: Ontario
All ages
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ... more
3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ... more
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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2. Crisis Lines including Telephone, Online and Chat

Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

By calling 1-855-310-COPE (2673) individuals are connected with a crisis worker, 24 hours a day, 7 days a week. The crisis worker will provide an immediate ... more
ON, Canada
1-855-310-2673
Areas Served: York (Regional Municipality), Simcoe County
All ages
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In Durham, Kinark Child and Family Services can help children under 12 experiencing social, emotional, and or behavioural difficulties. Services are ... more
20 Sunray Street, Whitby, ON, L1N 8Y3 Map
905-668-2411
Areas Served: Durham Region, Northumberland County, Peterborough County, Simcoe County, York (Regional Municipality)
Up to 12 years
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Peer Support based community mental health and addictions support agency.w more
10121 Yonge Street, Richmond Hill, ON, L4C 1T7 Map
905-780-0491
Areas Served: York (Regional Municipality), Simcoe County
16 years and up
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York Support Services Network is a community-based agency that offers a range of case management and community crisis services throughout York Region. We ... more
240 Edward Street, Aurora, ON, L4G 3S9 Map
905-898-6455
Areas Served: York (Regional Municipality), Simcoe County
16 years and up
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ... more
ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Private Practice Professionals and Commercial Businesses

ON, Canada
Areas Served: Ontario, New Brunswick
16 years and up
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ... more
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ... more
439 University Ave., Toronto, ON, M5G 1Y8 Map
437-317-4488
Area Served: Canada
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Area Served: Canada
Up to 30 years
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3. Walk-In Counselling

Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Private Practice Professionals and Commercial Businesses

Atia Counselling Group
8500 Leslie St, Markham, ON, L3T 7M8 Map
416-432-5953
Area Served: York (Regional Municipality)
16 years and up
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21 Roysun Road, Vaughan, ON, L4L 8R3 Map
289-845-3300
Area Served: York (Regional Municipality)
All ages
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4. Hospital Emergency Department

Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:

* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life; 

* manic episode or psychosis where a person is behaving in an irrational way with inability to function. 

 

Publicly Funded / Free Services

Mackenzie Health Opened in 1963 (formerly York Central Hospital), Mackenzie Richmond Hill Hospital is a large community hospital located in Richmond Hill ... more
10 Trench Street, Richmond Hill, ON, L4C 4Z3 Map
905-883-1212
Area Served: York (Regional Municipality)
All ages
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Markham Stouffville Hospital is a progressive multi-site community hospital with leading diagnostic services and medical and surgical care focused on patient ... more
381 Church Street, Markham, ON, L3P 7P3 Map
905-472-7000
Area Served: York (Regional Municipality)
All ages
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

Shelter and drop-in center for youth experiencing homelessness or at risk of homelessness in the northern part of York Region. Our aim is to be a welcoming, ... more
20898 Dalton Road, Sutton, ON, L0E 1R0 Map
905-722-9076
Area Served: York (Regional Municipality)
16 - 26 years
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Provides services in York Region to women and children who have experienced violence and abuse. We provide emergency, crisis and short term supportive ... more
52 West Beaver Creek Rd., Richmond Hill, ON, L4B 1L9
905-709-0900
Area Served: York (Regional Municipality)
All ages
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
Area Served: Ontario
16 years and up
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

Provides services in York Region to women and children who have experienced violence and abuse. We provide emergency, crisis and short term supportive ... more
52 West Beaver Creek Rd., Richmond Hill, ON, L4B 1L9
905-709-0900
Area Served: York (Regional Municipality)
All ages
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
Area Served: Ontario
16 years and up
Add to Info Cart
"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ... more
ON, Canada
613-680-5119
Area Served: Canada
All ages
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Resource Lists by Other Organizations
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
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