Crisis Lines including Telephone, Online and Chat
Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community.
Publicly Funded / Free Services
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1 in 5 people will have some sort of mental health problem in their life. If you are experiencing a mental health crisis yourself, or you know someone who is, ...
Ottawa, ON
613-722-6914
Areas Served: Ottawa-Carleton, Prescott and Russell County, Renfrew County, Stormont, Dundas, Glengarry and the City of Cornwall
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All ages
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A 24-hr distress line primarily for adults in Ottawa (and Champlain District Mental Health Crisis Services for Eastern Ontario).
Ottawa, ON, K1Y 4J6 Map
613-238-3311
Area Served: Ottawa-Carleton
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16 years and up
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We’ve all had a crisis. Whether you’re stressed, depressed, or just can’t take it anymore—you are not alone. The Youth Services Bureau’s 24/7 Crisis ...
2301 Carling Avenue, Ottawa, ON Map
1-877-377-7775 (Toll Free)
Areas Served: Ottawa-Carleton, Lanark County, Prescott and Russell County, Renfrew County, Stormont, Dundas, Glengarry and the City of Cornwall
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Up to 18 years
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Services are free, confidential, and offered to women in a women-only environment.
Support for child sexual abuse/sexual assault survivors: 24-Hour Support ...
Ottawa, ON, K1S 5B4
613-234-2266
Area Served: Ottawa-Carleton
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All ages
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The Ottawa Rape Crisis Centre (ORCC) supports and empowers women, gender-fluid, non-binary, and trans survivors 16 and older who have been affected by sexual ...
Ottawa, ON, K1N 9P4
613-562-2334
Area Served: Ottawa-Carleton
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16 years and up
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ...
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
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5 - 20 years
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Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ...
ON, Canada
1-866-531-2600
Area Served: Ontario
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All ages
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24-hr crisis line for francophones living in Ottawa and Gatineau.
Ottawa, ON, K1L 8E3 Map
613-741-6433 x18005679699
Area Served: Ottawa-Carleton
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All ages
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ...
Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
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All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.
If you are in distress or crisis and need ...
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
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All ages
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Private Practice Professionals and Commercial Businesses
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ON, Canada
Areas Served: Ontario, New Brunswick
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16 years and up
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ...
Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
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16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ...
ON, Canada
1-866-925-5454
Area Served: Ontario
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16 - 30 years
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ...
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
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All ages
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Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ...
439 University Ave., Toronto, ON, M5G 1Y8 Map
437-317-4488
Area Served: Canada
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All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away.
Service is available in Cree, Ojibway, Inuktitut, English and French. ...
ON, Canada
1-855-242-3310
Area Served: Canada
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All ages
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