Toronto, ON
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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

Publicly Funded / Free Services

Accredited Children’s Mental Health Centre which serves youth up to age 24 and their families, providing various mental health services. more
65 Wellesley Street East, Toronto, ON, M4Y 1G7 Map
416-924-2100
12 - 24 years
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Various Regional Crisis Programs provide services to try to keep individuals at home rather than being hospitalized. Programs include: * Hospital Crisis ... more
3050 Lawrence Avenue East, Scarborough, ON, M1P 2V5 Map
416-438-2911
All ages
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Youthdale provides comprehensive, integrated mental health services to troubled children and their families. We simplify access to services by connecting ... more
227 Victoria Street, Toronto, ON, M5B 1T8 Map
416-368-4896 x4163639990
Up to 18 years
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Private Practice Professionals and Commercial Businesses

5000 Yonge Street, North York, ON, M2N 7E9 Map
416-231-4700 x1
17 years and up
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Life Pathways Psyhotherapist
5700 Yonge Street, Toronto, ON, M2M 4K2 Map
416-903-2487
All ages
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1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

Provides a broad range of mental health, legal, parenting, and abuse support programs geared at boys, men, fathers and their families. * Therapy & ... more
2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
All ages
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Child protection services, including: * Family counselling * Adoption and foster care services and recruitment * Adoption disclosure * Treatment programs ... more
26 Maitland Street, Toronto, ON, M4Y 1C6 Map
416-395-1500
All ages
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The Children's Aid Society (CAS) of Toronto protects children from abuse including neglect, help parents build healthy families and provide a safe, nurturing ... more
30 Isabella Street, Toronto, ON, M4Y 1N1 Map
416-924-4646
All ages
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Accredited, non-profit agency offering various mental health services including * Child Protection and Youth Services * Woman Abuse Services * Family ... more
4600 Bathurst Street, Toronto, ON, M2R 3V3 Map
416-638-7800
All ages
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Serves native children and families in the Toronto Native Community.  Services include: * Child protection services * Family violence treatment and ... more
30 College Street, Toronto, ON, M5G 1K2 Map
416-969-8510
All ages
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The Ontario Association of Children's Aid Societies (OACAS) is a membership organization that represents 53 children's aid societies in Ontario, and is ... more
75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
All ages
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If you are a child or youth with a concern about your experiences with a service provider or feel that your rights may have been violated, or you need ... more
250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Up to 21 years
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Committed to public safety, delivering proactive and innovative policing in partnership with our communities. more
ON, Canada
1-888-310-1122 (Toll Free)
All ages
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ... more
3506 University Street, Montreal, QC, H3A 2A7 Map
All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ... more
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
All ages
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Private Practice Professionals and Commercial Businesses

Changing Steps Counselling, Training and Consulting
71 Woodward Ave, Brampton, ON, L6V 1K5 Map
647-772-7837
All ages
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Genesis Clinical Services
40 Wynford Drive, Toronto, ON, M3C 1J5 Map
647-347-7092
All ages
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45 Sheppard Ave East, Toronto, ON, M2N 5W9 Map
416-250-1540
All ages
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Lysa Toye Counselling, Psychotherapy & Expressive Arts Therapy
175 Hampton Ave., Toronto, ON, M4K 2Z3 Map
647-774-3757
All ages
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2. Crisis Lines including Telephone, Online and Chat

Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

When you need to talk or when you need help, we're always here. Providing telephone support, crisis intervention, suicide prevention and supporting those ... more
Toronto, ON, M5C 2J4 Map
416-408-4357
All ages
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The Gerstein Centre provides crisis intervention to adults, living in the City of Toronto, who experience mental health problems. The Centre provides ... more
100 Charles Street East, Toronto, ON, M4Y 1V3 Map
416-929-5200 x4169299897
16 years and up
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Formerly (Mental Health Helpline) provides free and confidential information and referral services and supports for people experiencing mental health and/or ... more
ON, Canada
1-866-531-2600
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
5 - 20 years
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TRCC/MWAR is a grassroots, women-run collective working towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of ... more
Toronto, ON, M5T 2T2 Map
416-597-1171
All ages
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
Toronto, ON, M5T 2W2 Map
416-863-0511
All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
All ages
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Toronto, ON, M5G 2P6
1-877-336-2433
16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
ON, Canada
1-866-925-5454
16 - 30 years
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ... more
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
All ages
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Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ... more
439 University Ave., Toronto, ON, M5G 1Y8 Map
437-317-4488
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
ON, Canada
1-855-242-3310
All ages
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Up to 30 years
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Private Practice Professionals and Commercial Businesses

ON, Canada
16 years and up
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LillyB Counselling
14107 Belmont, Belmont, ON Map
226-377-6071
All ages
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3. Walk-In Counselling

Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Publicly Funded / Free Services

Community based children's mental health centre, accredited by Children's Mental Health Ontario, which has been serving young people and their families in the ... more
1200 Markham Road, Scarborough, ON, M1H 3C3 Map
416-438-3697
Up to 18 years
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Drop-in youth clinic for ages 13-29 that provides primary medical, mental, and sexual health care services to youth on Toronto’s West Side. Offering access ... more
1900 Davenport, Toronto, ON, M6N 1B7 Map
416-652-4363
13 - 29 years
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Family Service Toronto (FST) helps people dealing with a wide variety of life challenges. For over 90 years, we have been assisting families and individuals ... more
128A Sterling Rd., Toronto, ON Map
416-595-9618
All ages
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Oolagen serves youth from all cultures and walks of life.   Programs include: * Walk-in services and Counselling drop-in programs. * A counselling service ... more
65 Wellesley Street East, Toronto, ON, M4Y 1G7 Map
416-395-0660
13 - 18 years
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Accredited children's mental health agency offering: * Child and Youth Mental Health Counseling and Consultation Services * Services for Children with ... more
65 Hartsdale Dr., Etobicoke, ON, M6N 4X6 Map
416-240-1111
3 - 24 years
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An online directory for finding quality, well-trained psychotherapists in the Toronto area more
330 Dupont St., Toronto, ON, M5R 1V9 Map
1-416-580-0771
All ages
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Various services and programs including: * Walk-In Counselling * Children and youth * Employment * Health and wellness * Housing * Immigrant settlement * Seniors more
815 Danforth Avenue, Toronto, ON, M4J 1L2 Map
416-645-6000 x1100
6 years and up
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YOUTHLINK offers a unique set of services and programs for vulnerable youth between the ages of 12-24 and their families or caregivers. All of our services and ... more
636 Kennedy Road, Toronto, ON, M1K 2B3 Map
416-967-1773
12 - 24 years
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Yorktown Family Services is a community-based nonprofit social services agency dedicated to providing effective, accessible, quality mental health treatment, ... more
2010 Eglinton Avenue, Toronto, ON, M6E 2K3 Map
416-394-2424
All ages
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Private Practice Professionals and Commercial Businesses

Atia Counselling Group
8500 Leslie St, Markham, ON, L3T 7M8 Map
416-432-5953
16 years and up
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4. Hospital Emergency Department

Going to the Emergency Department of your local hospital is helpful for crises and emergency situations such as thoughts of suicide or homicide (thoughts of seriously harming oneself or others); conditions such as psychosis or mania.

Publicly Funded / Free Services

Academic healthcare delivery system fully affiliated with the University of Toronto, serving 2500 seniors per day. Mental health services include: * ... more
3560 Bathurst Street, Toronto, ON, M6A 2E1 Map
416-785-2500
All ages
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The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital, as well as one of the world's leading ... more
1001 Queen Street West, Toronto, ON, M6J 1H4 Map
416-535-8501
All ages
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CATS provides specialized emergency, assessment and short-term treatment and support services for people with mental illness or addictions, and coordinates ... more
ON, Canada
416-535-8501
All ages
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North York General Hospital provides a variety of mental health services for all ages. more
4001 Leslie Street, Toronto, ON, M2K 1E1 Map
416-756-6000
All ages
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Scarborough Hospital provides various mental health services to all ages. Various campuses, including 1) Main Campus.   Mental Health Services include: * ... more
ON, Canada
416-438-2911
All ages
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Acute care, community teaching hospital providing primary, secondary and selected tertiary level programs mental health services such as: * Community Mental ... more
30 The Queensway, Toronto, ON, M6R 1B5 Map
416-530-6000
All ages
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Inner city teaching hospital offering various services which include: * Addictions * Emergency Department for mental health emergencies * Withdrawal management ("detox") services more
30 Bond Street, Toronto, ON, M5B 1W8 Map
416-360-4000
All ages
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Teaching hospital providing various services including mental health and psychiatry, providing treatment for mood/anxiety disorders for all ages, from ... more
2075 Bayview Avenue, Toronto, ON, M4N 3M5 Map
416-480-6100
14 years and up
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A tertiary care hospital (part of the University Health Network) with various mental health services including: * Outpatient Mental Health Services * Women's ... more
200 Elizabeth Street, Toronto, ON, M5G 2C4 Map
416-340-3111
All ages
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Hospital serving Etobicoke and Brampton, Ontario, with a Brampton campus, and an Etobicoke Campus. Mental health services include inpatient services at the Etobicoke Hospital Campus. more
101 Humber College Blvd, Etobicoke, ON, M9V 1R8 Map
416-494-2120
All ages
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

More than a place to stay, we provide 24/7 crisis care and have the widest range of services under one roof, including education, counselling, health care and ... more
20 Gerrard Street East, Toronto, ON, M5B 2P3 Map
416-598-4898 x4165934849
All ages
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Helping poverty, homelessness and hunger with support programs, housing and advocacy. Adult drop-in -- Mon-Fri 9 am-12:30 pm, Sat and statutory holidays 9 ... more
552 Adelaide Street West, Toronto, ON, M5V 3W8 Map
416-504-3563
All ages
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Fred Victor Centre started in 1894 as an outreach mission of the Methodist Church at the corner of Queen and Jarvis Streets. Its mandate was to address the ... more
145 Queen Street East, Toronto, ON, M5A 1S1 Map
416-364-8228
All ages
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We offer supportive housing to mentally incapacitated, at-risk, vulnerable women, allowing them to recover and rebuild their lives by providing them with all ... more
301 Broadview Avenue, Toronto, ON, M4M 2G8 Map
416-463-1481
18 - 65 years
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Na-Me-Res (Native Men's Residence) provides a 63 male bed shelter to house and serve the needs of homeless individuals in Toronto. Our objective is to reduce ... more
14 Vaughan Road, Toronto, ON, M6G 2N1 Map
416-652-0334
All ages
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Reconnect Mental Health Services is a community mental health agency that provides a range of recovery-based programs for adults experiencing serious mental ... more
56 Aberfoyle Crescent, Toronto, ON, M8X 2W4 Map
416-248-2050
All ages
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Sanctuary is a Christian charitable organization that seeks to establish and develop holistic, inclusive and healthy community. We welcome people who have, for ... more
25 Charles Street East, Toronto, ON, M4Y 1R9 Map
416-922-0628
All ages
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The Scott Mission is a Christian, non-denominational urban mission responding to the needs of the poor, homeless, abandoned and vulnerable of all ages. Based ... more
502 Spadina Avenue, Toronto, ON, M5S 2H1 Map
416-923-8872
All ages
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Street Haven at the Crossroads serves women with a variety of programs which includes: * The Haven: an 36 bed emergency, short-term shelter * Hostel ... more
87 Pembroke Street, Toronto, ON, M5A 2N9 Map
416-967-6060
All ages
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YOUTHLINK offers a unique set of services and programs for vulnerable youth between the ages of 12-24 and their families or caregivers. All of our services and ... more
636 Kennedy Road, Toronto, ON, M1K 2B3 Map
416-967-1773
12 - 24 years
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One of five branches of Yonge Street Mission, Evergreen focuses on meeting the complex needs of Toronto's large street youth population. A wide variety of ... more
365 Spadina Ave., Toronto, ON, M5T 2G3 Map
416-929-9614
Up to 24 years
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
16 years and up
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

Fred Victor Centre started in 1894 as an outreach mission of the Methodist Church at the corner of Queen and Jarvis Streets. Its mandate was to address the ... more
145 Queen Street East, Toronto, ON, M5A 1S1 Map
416-364-8228
All ages
Add to Info Cart
Interval House provides a continuum of services for abused women and their children; from the crisis stage to self-sufficiency.   These services ... more
131 Bloor Street West, Toronto, ON, M5S 1R8
416-924-1411
All ages
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The Redwood Shelter is an emergency short-term shelter, with 33 beds. Other services include:   Crisis intervention and counselling Family ... more
2238 Dundas Street West, Toronto, ON, M6R 3B5 Map
416-533-8538
All ages
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Street Haven at the Crossroads serves women with a variety of programs which includes: * The Haven: an 36 bed emergency, short-term shelter * Hostel ... more
87 Pembroke Street, Toronto, ON, M5A 2N9 Map
416-967-6060
All ages
Add to Info Cart
Emergency shelter Capacity 25 Counselling Child care program where Child and Youth Counsellors help children express their feelings about what they have ... more
140 Islington Avenue, Toronto, ON, M8V 3B6 Map
416-252-7949
All ages
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Yorktown Family Services is a community-based nonprofit social services agency dedicated to providing effective, accessible, quality mental health treatment, ... more
2010 Eglinton Avenue, Toronto, ON, M6E 2K3 Map
416-394-2424
All ages
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
16 years and up
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ... more
ON, Canada
613-680-5119
All ages
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