Waterloo Regional Municipality, ON
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Basic Needs

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Basic Needs resources are resources such as food, housing (including shelters), transportation and temporary financial assistance.

You may also be interested in the following subheadings:

Publicly Funded / Free Services

18 Walnut Street, Cambridge, ON, N1R 2E7 Map
519-621-5090
Area Served: Waterloo Regional Municipality
6 years and up
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480 Charles Street East, Kitchener, ON, N2G 4K5 Map
519-884-0000
Area Served: Waterloo Regional Municipality
All ages
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165 King St. E, Kitchener, ON, N2G 2K8 Map
519-743-2460
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart

1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

200 Ardelt Ave., Kitchener, ON, N2C 2L9 Map
519-576-0540
Area Served: Waterloo Regional Municipality
All ages
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65 Hanson Avenue, Kitchener, ON, N2C 2H6 Map
529-772-4399 x3
Area Served: Waterloo Regional Municipality
All ages
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75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
All ages
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250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
Up to 21 years
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3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
Add to Info Cart
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

At The Root Counselling
379 Queen St. South, Kitchener, ON, N2G 1W6 Map
519-804-1880
Area Served: Waterloo Regional Municipality
16 years and up
Add to Info Cart
Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
18 years and up
Add to Info Cart
Transformation Counselling
22 King St, Waterloo, ON, N2J 1N8
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
16 years and up
Add to Info Cart

2. Food and Nutrition

This section has programs that provide food or low cost food to those in need.

Publicly Funded / Free Services

51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
ON, Canada
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
1145 Concession Rd, Cambridge, ON, N3H 4L5 Map
519-653-1470
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
7 Thorne Street, Cambridge, ON, N1R 1S3 Map
519-267-7900
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
659 King St. East, Kitchener, ON, N2G 2M4 Map
519-578-8018 x217
Area Served: Waterloo Regional Municipality
1 years and up
Add to Info Cart
99 Regina St. N, Waterloo, ON, N2J 4G6 Map
519-883-2174
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
50 Alpine Court, Kitchener, ON, N2E 2M7 Map
519-743-5576
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
58 Queen St. S, Kitchener, ON, N2G 1V6 Map
519-743-1151
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
175 Waterloo St., New Hamburg, ON, N3A 1S3 Map
519-662-2731
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
ON, Canada
Area Served: Ontario
All ages
Add to Info Cart

3. Housing and Home Supports

Housing services help individuals find and keep places to stay. This is not an exhaustive list of resources and services, but highlights those which might be of interest to individuals with mental health issues.

Publicly Funded / Free Services

1120 Victoria Street North, Kitchener, ON, N2B 3T2 Map
519-741-1121
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
ON, Canada
519-742-8327
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
Up to 18 years
Add to Info Cart
35 Dickson St, Cambridge, ON, N1R 7A6 Map
519-749-8305 x7368
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
231 Herbert Street, Waterloo, ON, N2J 1V1 Map
519-743-0291
Area Served: Waterloo Regional Municipality
12 - 24 years
Add to Info Cart
99 Regina St. N, Waterloo, ON, N2J 4G6 Map
519-883-2174
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
362 Erb St. W, Waterloo, ON, N2L 1W6 Map
519-571-9408
Area Served: Waterloo Regional Municipality
All ages
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58 Queen St. S, Kitchener, ON, N2G 1V6 Map
519-743-1151
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
236 Victoria St. North, Kitchener, ON Map
519-742-3191
Area Served: Waterloo Regional Municipality
16 years and up
Add to Info Cart
605 James Street North, Hamilton, ON, L8L 1J9 Map
289-208-2029
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
All ages
Add to Info Cart
ON, Canada
1-800-461-2156 (Toll Free)
Area Served: Ontario
16 years and up
Add to Info Cart
4700 Keele Street, Toronto, ON, M3J 1P3 Map
416-661-9611
Area Served: Canada
All ages
Add to Info Cart
Ottawa, ON Map
Area Served: Canada
All ages
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150 Gloucester St, Ottawa, ON, K2P 0A6 Map
613-230-4663
Area Served: Canada
16 - 29 years
Add to Info Cart

Private Practice Professionals and Commercial Businesses

Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
18 years and up
Add to Info Cart

3.1 Long-Term Care Facilities for Seniors

Long-term care facilities and homes (aka. "nursing home") are for people who require the availability of 24-hour nursing care and supervision within a secure setting. They provide a higher level of care and support than retirement homes or supportive housing. Long-term care homes are owned and operated by various organizations: 1) Nursing homes are usually operated by private corporations; 2) Municipal homes for the aged are owned by municipal councils. Many municipalities are required to build a home for the aged in their area, either on their own or in partnership with a neighbouring municipality; 3) Charitable homes are usually owned by non-profit corporations, such as faith, community, ethnic or cultural groups.

Private Practice Professionals and Commercial Businesses

Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
18 years and up
Add to Info Cart
Transformation Counselling
22 King St, Waterloo, ON, N2J 1N8
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
16 years and up
Add to Info Cart

3.2 Group Homes, Residential Care and Supported Housing

A group home is usually a single-family dwelling for special populations that need a supervised living environment. Common examples include children and youth in care, individuals with developmental or physical disabilities, individuals recovering from substance abuse, teenaged mothers, or victims of domestic violence.

Publicly Funded / Free Services

1120 Victoria Street North, Kitchener, ON, N2B 3T2 Map
519-741-1121
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
215 King Street South, Waterloo, ON, N2J 1R2 Map
519-745-4691
Area Served: Waterloo Regional Municipality
18 years and up
Add to Info Cart
ON, Canada
519-742-8327
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
562 Concession Road, Cambridge, ON, N3H 4L2 Map
519-743-8327 x234
Area Served: Waterloo Regional Municipality
18 years and up
Add to Info Cart
215 King Street South, Waterloo, ON, N2J 1R2 Map
519-745-4691
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
Up to 18 years
Add to Info Cart
231 Herbert Street, Waterloo, ON, N2J 1V1 Map
519-743-0291
Area Served: Waterloo Regional Municipality
12 - 24 years
Add to Info Cart
30 Dupont Street East, Waterloo, ON, N2J 2G9 Map
519-742-5849
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
26 Dorset St, Waterloo, ON, N2L 3L5 Map
519-884-3985
Area Served: Waterloo Regional Municipality
6 - 17 years
Add to Info Cart
1081 King St. East, Kitchener, ON, N2G 2N1 Map
519-743-2311
Area Served: Waterloo Regional Municipality
13 - 17 years
Add to Info Cart
2749 Kingsway Drive, Kitchener, ON, N2C 1A7 Map
519-893-6200
Area Served: Waterloo Regional Municipality
2 - 66 years
Add to Info Cart
236 Victoria St. North, Kitchener, ON Map
519-742-3191
Area Served: Waterloo Regional Municipality
16 years and up
Add to Info Cart
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
All ages
Add to Info Cart
1950 Merivale Road, Ottawa, ON, K2G 5T5 Map
613-225-5900 x25
Area Served: Ontario
10 - 17 years
Add to Info Cart
5305 Adstoll Ave., Windsor, ON, N8T 1G9
519-252-2711
Area Served: Ontario
16 years and up
Add to Info Cart
260 Chemin du Gouvernement, Opasatika, ON, P0L 1Z0 Map
705-369-4582
Area Served: Ontario
12 - 24 years
Add to Info Cart
AB, Canada
613-432-4946
Area Served: Ontario
All ages
Add to Info Cart
435 Main St E, Merrickville, ON, K0G 1N0 Map
613-269-2672
Area Served: Ontario
18 years and up
Add to Info Cart
Shelburne, ON, L0N 1S0 Map
519-925-9225
Area Served: Ontario
13 - 19 years
Add to Info Cart
887 Longworth Rd, London, ON, N6K 0B8 Map
519-317-4190
Area Served: Ontario
3 - 18 years
Add to Info Cart
5659 McAdam Rd, Mississauga, ON, L4Z 1N9 Map
1-888-671-3446
Areas Served: Ontario, Canada
All ages
Add to Info Cart
301 Lillie Street North, Thunder Bay, ON, P7C 0A6 Map
807-684-5100
Area Served: Ontario
13 years and up
Add to Info Cart
1833 rue Sherbrooke Est Bureau 101, Montreal, QC, H2K 1B4 Map
514-844-1661
Area Served: Canada
All ages
Add to Info Cart

Private Practice Professionals and Commercial Businesses

285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
12 - 18 years
Add to Info Cart
22 Wilson, Hamilton, ON, L8R 3C5 Map
1-289-208-2039
All ages
Add to Info Cart
31 Morris Drive, Belleville, ON, K8P 5B3 Map
289-922-8475
Area Served: Ontario
Accepting patients: Yes
All ages
Add to Info Cart
250 Dundas St. west, Toronto, ON, M5T 2Z5 Map
416-646-5557
Area Served: Canada
Accepting patients: Unknown
All ages
Add to Info Cart

3.3 Home Supports

Refers to supports and services provided in the person's home.

Publicly Funded / Free Services

5863 Leslie St, Toronto, ON, M2H 1J8
416-554-8716
Areas Served: Toronto, York (Regional Municipality), Peel Regional Municipality, Waterloo Regional Municipality
All ages
Add to Info Cart
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
Up to 18 years
Add to Info Cart
236 Victoria St. North, Kitchener, ON Map
519-742-3191
Area Served: Waterloo Regional Municipality
16 years and up
Add to Info Cart
605 James Street North, Hamilton, ON, L8L 1J9 Map
289-208-2029
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
1950 Merivale Road, Ottawa, ON, K2G 5T5 Map
613-225-5900 x25
Area Served: Ontario
10 - 17 years
Add to Info Cart
ON, Canada
1-800-461-2156 (Toll Free)
Area Served: Ontario
16 years and up
Add to Info Cart
3000 Steeles Avenue East, Markham, ON, L3R 4T9 Map
1-800-465-5054
All ages
Add to Info Cart
112 Merton Street, Toronto, ON, M4S 2Z8 Map
416-322-6317
Area Served: Ontario
All ages
Add to Info Cart
1 Thorncliffe Place Suite, Ottawa, ON, K2H 9N9 Map
613-790-9355
Area Served: Canada
All ages
Add to Info Cart

Private Practice Professionals and Commercial Businesses

Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
18 years and up
Add to Info Cart

3.4 Respite Care and Child Care

Respite refers to short term, temporary care provided to parents (or caregivers) so that they (and their families) can take a break from the daily routine of caregiving, and can range from a few hours to enough time for a vacation. Despite the guilt that parents or caregivers may feel, respite care can be very helpful in relieving stress from caregivers and give them time to recharge. Respite care may include services to take care of children, or older adults, or even parents.

Publicly Funded / Free Services

1120 Victoria Street North, Kitchener, ON, N2B 3T2 Map
519-741-1121
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
Up to 18 years
Add to Info Cart
41 Weber St. W, Kitchener, ON, N2H 3Z1 Map
519-749-2450
Area Served: Waterloo Regional Municipality
12 - 15 years
Add to Info Cart
30 Dupont Street East, Waterloo, ON, N2J 2G9 Map
519-742-5849
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
2749 Kingsway Drive, Kitchener, ON, N2C 1A7 Map
519-893-6200
Area Served: Waterloo Regional Municipality
2 - 66 years
Add to Info Cart
605 James Street North, Hamilton, ON, L8L 1J9 Map
289-208-2029
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
1950 Merivale Road, Ottawa, ON, K2G 5T5 Map
613-225-5900 x25
Area Served: Ontario
10 - 17 years
Add to Info Cart
112 Merton Street, Toronto, ON, M4S 2Z8 Map
416-322-6317
Area Served: Ontario
All ages
Add to Info Cart

4. Transportation

Having easy access to transportation is essential, whether its going to a doctor's appointment, getting to a job, or keeping up with your relationships. This section has transportation resources that may be specifically of interest to those with mental health needs.
 

Unfortunately, there are no results for this heading. Transportation
Suggest a resource

4.1 Driving Assessments

Sometimes one is required to provide a medical certificate in order to drive.

 

Occupational therapists can provide detailed assessments of driving ability at one of the following agencies listed below.

Unfortunately, there are no results for this heading. Driving Assessments
Suggest a resource

5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

ON, Canada
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
Cambridge, ON, N1R 8E3 Map
Area Served: Waterloo Regional Municipality
16 - 24 years
Add to Info Cart
51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
ON, Canada
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
Up to 18 years
Add to Info Cart
41 Weber St. W, Kitchener, ON, N2H 3Z1 Map
519-749-2450
Area Served: Waterloo Regional Municipality
12 - 15 years
Add to Info Cart
109 Young Street, Kitchener, ON, N2H 4Z2 Map
519-571-0722
Area Served: Waterloo Regional Municipality
16 years and up
Add to Info Cart
84 Frederick St., Kitchener, ON, N2H 2L7 Map
519-744-0120
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
35 Sheldon Ave. N., Kitchener, ON, N2H 3M1 Map
519-742-2788
Area Served: Waterloo Regional Municipality
12 - 25 years
Add to Info Cart
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
All ages
Add to Info Cart

6. Finances and Money

This section has resources about finances, money, grants, subsidies and other related information. This is not an exhaustive list of resources and services, but highlights those which might be of interest to individuals with mental health issues.

Publicly Funded / Free Services

285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
Up to 18 years
Add to Info Cart
715 Fischer Hallman Rd., Kitchener, ON, N2E 4E9 Map
519-886-4700
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
99 Regina St. N, Waterloo, ON, N2J 4G6 Map
519-883-2174
Area Served: Waterloo Regional Municipality
All ages
Add to Info Cart
Toronto, ON, M3M 3A3 Map
416-326-1817 x18002677263
Area Served: Ontario
All ages
Add to Info Cart
ON, Canada
Area Served: Ontario
Up to 18 years
Add to Info Cart
ON, Canada
Area Served: Canada
Up to 18 years
Add to Info Cart
ON, Canada
1-866-741-0127
Area Served: Canada
All ages
Add to Info Cart
ON, Canada
Area Served: Canada
All ages
Add to Info Cart
Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Catchment: Waterloo Regional Municipality
Posted: Jun 12, 2012
Language: EN
Catchment: Waterloo Regional Municipality
Posted: Jul 11, 2012
Language: EN
Catchment: Waterloo Regional Municipality
Local resource book for those living, working or supporting someone with a disability.
Posted: Aug 29, 2012
Language: EN
Catchment: Central West
A directory of resources, organizations and services in Waterloo Region, Wellington County, and Dufferin County.
Posted: Jul 19, 2012
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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