Basic Needs
Basic Needs resources are resources such as food, housing (including shelters), transportation and temporary financial assistance.
Publicly Funded / Free Services
18 Walnut Street, Cambridge, ON, N1R 2E7 Map
519-621-5090
Area Served: Waterloo Regional Municipality
|
6 years and up
|
480 Charles Street East, Kitchener, ON, N2G 4K5 Map
519-884-0000
Area Served: Waterloo Regional Municipality
|
All ages
|
165 King St. E, Kitchener, ON, N2G 2K8 Map
519-743-2460
Area Served: Waterloo Regional Municipality
|
All ages
|
1. Child Welfare including Children's Aid Society (CAS)
The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.
Publicly Funded / Free Services
200 Ardelt Ave., Kitchener, ON, N2C 2L9 Map
519-576-0540
Area Served: Waterloo Regional Municipality
|
All ages
|
65 Hanson Avenue, Kitchener, ON, N2C 2H6 Map
529-772-4399 x3
Area Served: Waterloo Regional Municipality
|
All ages
|
Private Practice Professionals and Commercial Businesses
At The Root Counselling
379 Queen St. South, Kitchener, ON, N2G 1W6 Map
519-804-1880
Area Served: Waterloo Regional Municipality
|
16 years and up
|
Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
|
18 years and up
|
Transformation Counselling
22 King St, Waterloo, ON, N2J 1N8
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
|
16 years and up
|
2. Food and Nutrition
This section has programs that provide food or low cost food to those in need.
Publicly Funded / Free Services
51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
|
All ages
|
ON, Canada
Area Served: Waterloo Regional Municipality
|
All ages
|
1145 Concession Rd, Cambridge, ON, N3H 4L5 Map
519-653-1470
Area Served: Waterloo Regional Municipality
|
All ages
|
7 Thorne Street, Cambridge, ON, N1R 1S3 Map
519-267-7900
Area Served: Waterloo Regional Municipality
|
All ages
|
659 King St. East, Kitchener, ON, N2G 2M4 Map
519-578-8018 x217
Area Served: Waterloo Regional Municipality
|
1 years and up
|
99 Regina St. N, Waterloo, ON, N2J 4G6 Map
519-883-2174
Area Served: Waterloo Regional Municipality
|
All ages
|
50 Alpine Court, Kitchener, ON, N2E 2M7 Map
519-743-5576
Area Served: Waterloo Regional Municipality
|
All ages
|
58 Queen St. S, Kitchener, ON, N2G 1V6 Map
519-743-1151
Area Served: Waterloo Regional Municipality
|
All ages
|
175 Waterloo St., New Hamburg, ON, N3A 1S3 Map
519-662-2731
Area Served: Waterloo Regional Municipality
|
All ages
|
ON, Canada
Area Served: Ontario
|
All ages
|
ON, Canada
Area Served: Ontario
|
16 years and up
|
3. Housing and Home Supports
Housing services help individuals find and keep places to stay. This is not an exhaustive list of resources and services, but highlights those which might be of interest to individuals with mental health issues.
Publicly Funded / Free Services
1120 Victoria Street North, Kitchener, ON, N2B 3T2 Map
519-741-1121
Area Served: Waterloo Regional Municipality
|
All ages
|
51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
|
All ages
|
ON, Canada
519-742-8327
Area Served: Waterloo Regional Municipality
|
All ages
|
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
|
Up to 18 years
|
35 Dickson St, Cambridge, ON, N1R 7A6 Map
519-749-8305 x7368
Area Served: Waterloo Regional Municipality
|
All ages
|
231 Herbert Street, Waterloo, ON, N2J 1V1 Map
519-743-0291
Area Served: Waterloo Regional Municipality
|
12 - 24 years
|
99 Regina St. N, Waterloo, ON, N2J 4G6 Map
519-883-2174
Area Served: Waterloo Regional Municipality
|
All ages
|
362 Erb St. W, Waterloo, ON, N2L 1W6 Map
519-571-9408
Area Served: Waterloo Regional Municipality
|
All ages
|
58 Queen St. S, Kitchener, ON, N2G 1V6 Map
519-743-1151
Area Served: Waterloo Regional Municipality
|
All ages
|
236 Victoria St. North, Kitchener, ON Map
519-742-3191
Area Served: Waterloo Regional Municipality
|
16 years and up
|
605 James Street North, Hamilton, ON, L8L 1J9 Map
289-208-2029
Area Served: Waterloo Regional Municipality
|
All ages
|
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
|
All ages
|
ON, Canada
1-800-461-2156 (Toll Free)
Area Served: Ontario
|
16 years and up
|
ON, Canada
Area Served: Ontario
|
16 years and up
|
Private Practice Professionals and Commercial Businesses
Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
|
18 years and up
|
3.1 Long-Term Care Facilities for Seniors
Long-term care facilities and homes (aka. "nursing home") are for people who require the availability of 24-hour nursing care and supervision within a secure setting. They provide a higher level of care and support than retirement homes or supportive housing. Long-term care homes are owned and operated by various organizations: 1) Nursing homes are usually operated by private corporations; 2) Municipal homes for the aged are owned by municipal councils. Many municipalities are required to build a home for the aged in their area, either on their own or in partnership with a neighbouring municipality; 3) Charitable homes are usually owned by non-profit corporations, such as faith, community, ethnic or cultural groups.
Private Practice Professionals and Commercial Businesses
Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
|
18 years and up
|
Transformation Counselling
22 King St, Waterloo, ON, N2J 1N8
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
|
16 years and up
|
3.2 Group Homes, Residential Care and Supported Housing
A group home is usually a single-family dwelling for special populations that need a supervised living environment. Common examples include children and youth in care, individuals with developmental or physical disabilities, individuals recovering from substance abuse, teenaged mothers, or victims of domestic violence.
Publicly Funded / Free Services
1120 Victoria Street North, Kitchener, ON, N2B 3T2 Map
519-741-1121
Area Served: Waterloo Regional Municipality
|
All ages
|
51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
|
All ages
|
215 King Street South, Waterloo, ON, N2J 1R2 Map
519-745-4691
Area Served: Waterloo Regional Municipality
|
18 years and up
|
ON, Canada
519-742-8327
Area Served: Waterloo Regional Municipality
|
All ages
|
562 Concession Road, Cambridge, ON, N3H 4L2 Map
519-743-8327 x234
Area Served: Waterloo Regional Municipality
|
18 years and up
|
215 King Street South, Waterloo, ON, N2J 1R2 Map
519-745-4691
Area Served: Waterloo Regional Municipality
|
All ages
|
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
|
Up to 18 years
|
231 Herbert Street, Waterloo, ON, N2J 1V1 Map
519-743-0291
Area Served: Waterloo Regional Municipality
|
12 - 24 years
|
30 Dupont Street East, Waterloo, ON, N2J 2G9 Map
519-742-5849
Area Served: Waterloo Regional Municipality
|
All ages
|
26 Dorset St, Waterloo, ON, N2L 3L5 Map
519-884-3985
Area Served: Waterloo Regional Municipality
|
6 - 17 years
|
1081 King St. East, Kitchener, ON, N2G 2N1 Map
519-743-2311
Area Served: Waterloo Regional Municipality
|
13 - 17 years
|
2749 Kingsway Drive, Kitchener, ON, N2C 1A7 Map
519-893-6200
Area Served: Waterloo Regional Municipality
|
2 - 66 years
|
236 Victoria St. North, Kitchener, ON Map
519-742-3191
Area Served: Waterloo Regional Municipality
|
16 years and up
|
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
|
All ages
|
5305 Adstoll Ave., Windsor, ON, N8T 1G9
519-252-2711
Area Served: Ontario
|
16 years and up
|
260 Chemin du Gouvernement, Opasatika, ON, P0L 1Z0 Map
705-369-4582
Area Served: Ontario
|
12 - 24 years
|
AB, Canada
613-432-4946
Area Served: Ontario
|
All ages
|
5659 McAdam Rd, Mississauga, ON, L4Z 1N9 Map
1-888-671-3446
|
All ages
|
301 Lillie Street North, Thunder Bay, ON, P7C 0A6 Map
807-684-5100
Area Served: Ontario
|
13 years and up
|
1833 rue Sherbrooke Est Bureau 101, Montreal, QC, H2K 1B4 Map
514-844-1661
Area Served: Canada
|
All ages
|
Private Practice Professionals and Commercial Businesses
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
|
12 - 18 years
|
1320 Cornwall Road, Oakville, ON, L6J 7W5 Map
905-849-4545
Areas Served: Halton Regional Municipality, Central West, Peel Regional Municipality, Dufferin County, Wellington County, Central South, Niagara Regional Municipality, Hamilton, Simcoe County, York (Regional Municipality)
|
All ages
|
22 Wilson, Hamilton, ON, L8R 3C5 Map
1-289-208-2039
Areas Served: Niagara Regional Municipality, Halton Regional Municipality, Peel Regional Municipality, Central West
|
All ages
|
31 Morris Drive, Belleville, ON, K8P 5B3 Map
289-922-8475
Area Served: Ontario
Accepting patients: Yes
|
All ages
|
250 Dundas St. west, Toronto, ON, M5T 2Z5 Map
416-646-5557
Area Served: Canada
Accepting patients: Unknown
|
All ages
|
3.3 Home Supports
Refers to supports and services provided in the person's home.
Publicly Funded / Free Services
5863 Leslie St, Toronto, ON, M2H 1J8
416-554-8716
Areas Served: Toronto, York (Regional Municipality), Peel Regional Municipality, Waterloo Regional Municipality
|
All ages
|
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
|
Up to 18 years
|
236 Victoria St. North, Kitchener, ON Map
519-742-3191
Area Served: Waterloo Regional Municipality
|
16 years and up
|
605 James Street North, Hamilton, ON, L8L 1J9 Map
289-208-2029
Area Served: Waterloo Regional Municipality
|
All ages
|
ON, Canada
1-800-461-2156 (Toll Free)
Area Served: Ontario
|
16 years and up
|
3000 Steeles Avenue East, Markham, ON, L3R 4T9 Map
1-800-465-5054
|
All ages
|
Private Practice Professionals and Commercial Businesses
Transformation Counselling
22 King St, Guelph, ON, N2J 1N8 Map
519-954-4900
Area Served: Waterloo Regional Municipality
Accepting patients: Yes
|
18 years and up
|
3.4 Respite Care and Child Care
Respite refers to short term, temporary care provided to parents (or caregivers) so that they (and their families) can take a break from the daily routine of caregiving, and can range from a few hours to enough time for a vacation. Despite the guilt that parents or caregivers may feel, respite care can be very helpful in relieving stress from caregivers and give them time to recharge. Respite care may include services to take care of children, or older adults, or even parents.
Publicly Funded / Free Services
1120 Victoria Street North, Kitchener, ON, N2B 3T2 Map
519-741-1121
Area Served: Waterloo Regional Municipality
|
All ages
|
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
|
Up to 18 years
|
41 Weber St. W, Kitchener, ON, N2H 3Z1 Map
519-749-2450
Area Served: Waterloo Regional Municipality
|
12 - 15 years
|
30 Dupont Street East, Waterloo, ON, N2J 2G9 Map
519-742-5849
Area Served: Waterloo Regional Municipality
|
All ages
|
2749 Kingsway Drive, Kitchener, ON, N2C 1A7 Map
519-893-6200
Area Served: Waterloo Regional Municipality
|
2 - 66 years
|
605 James Street North, Hamilton, ON, L8L 1J9 Map
289-208-2029
Area Served: Waterloo Regional Municipality
|
All ages
|
4. Transportation
Having easy access to transportation is essential, whether its going to a doctor's appointment, getting to a job, or keeping up with your relationships. This section has transportation resources that may be specifically of interest to those with mental health needs.
Suggest a resource
4.1 Driving Assessments
Sometimes one is required to provide a medical certificate in order to drive.
Occupational therapists can provide detailed assessments of driving ability at one of the following agencies listed below.
Suggest a resource
5. Emergency Shelter and Housing
There are various shelters that people can use when they have no place to go.
Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.
Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.
Publicly Funded / Free Services
ON, Canada
Area Served: Waterloo Regional Municipality
|
All ages
|
Cambridge, ON, N1R 8E3 Map
Area Served: Waterloo Regional Municipality
|
16 - 24 years
|
51 Charles St. E., Kitchener, ON, N2G 4R3 Map
519-742-8327
Area Served: Waterloo Regional Municipality
|
All ages
|
ON, Canada
Area Served: Waterloo Regional Municipality
|
All ages
|
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
|
Up to 18 years
|
41 Weber St. W, Kitchener, ON, N2H 3Z1 Map
519-749-2450
Area Served: Waterloo Regional Municipality
|
12 - 15 years
|
109 Young Street, Kitchener, ON, N2H 4Z2 Map
519-571-0722
Area Served: Waterloo Regional Municipality
|
16 years and up
|
84 Frederick St., Kitchener, ON, N2H 2L7 Map
519-744-0120
Area Served: Waterloo Regional Municipality
|
All ages
|
35 Sheldon Ave. N., Kitchener, ON, N2H 3M1 Map
519-742-2788
Area Served: Waterloo Regional Municipality
|
12 - 25 years
|
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
|
All ages
|
ON, Canada
Area Served: Ontario
|
16 years and up
|
6. Finances and Money
This section has resources about finances, money, grants, subsidies and other related information. This is not an exhaustive list of resources and services, but highlights those which might be of interest to individuals with mental health issues.
Publicly Funded / Free Services
285 Benjamin Rd, Waterloo, ON, N2J 3Z4 Map
519-884-1470
Area Served: Waterloo Regional Municipality
|
Up to 18 years
|
715 Fischer Hallman Rd., Kitchener, ON, N2E 4E9 Map
519-886-4700
Area Served: Waterloo Regional Municipality
|
All ages
|
99 Regina St. N, Waterloo, ON, N2J 4G6 Map
519-883-2174
Area Served: Waterloo Regional Municipality
|
All ages
|
ON, Canada
Area Served: Ontario
|
16 years and up
|
Ontario Ministry of Community and Social Services (MCSS) :
Ontario Disability Support Program (ODSP)
ON, Canada
Area Served: Ontario
|
All ages
|
ON, Canada
Area Served: Canada
|
Up to 18 years
|
ON, Canada
1-866-741-0127
Area Served: Canada
|
All ages
|
ON, Canada
Area Served: Canada
|
All ages
|