Renfrew County, ON
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

Local Children’s Aid Society which provides child protection and care for children assigned to its care.   Children’s Aid Societies serve to protect ... more
77 Mary Street, Pembroke, ON, K8A 5V4 Map
613-735-6866
Area Served: Renfrew County
All ages
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The Ontario Association of Children's Aid Societies (OACAS) is a membership organization that represents 53 children's aid societies in Ontario, and is ... more
75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
All ages
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If you are a child or youth with a concern about your experiences with a service provider or feel that your rights may have been violated, or you need ... more
250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
Up to 21 years
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ... more
3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ... more
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

Amanda Telford
201 Daniel Street South, Arnprior, ON, K7S 2L9 Map
613-218-0249
Area Served: Renfrew County
Accepting patients: Yes
12 - 65 years
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2. Crisis Lines including Telephone, Online and Chat

Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

1 in 5 people will have some sort of mental health problem in their life. If you are experiencing a mental health crisis yourself, or you know someone who is, ... more
Ottawa, ON
613-722-6914
All ages
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We are a community-based employee benefit program that provides employees, and their dependents with confidential and professional counselling, coaching and ... more
84 Isabella Street, Pembroke, ON, K8A 5S5 Map
613-735-2116
Area Served: Renfrew County
All ages
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The WSAC is a community-based volunteer organization and provides a 24-Hour Support and Crises Line for support, information and referral to survivors of ... more
Pembroke, ON, K8A 6Y6 Map
1-800-663-3060
Area Served: Renfrew County
All ages
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We’ve all had a crisis. Whether you’re stressed, depressed, or just can’t take it anymore—you are not alone. The Youth Services Bureau’s 24/7 Crisis ... more
2301 Carling Avenue, Ottawa, ON Map
1-877-377-7775 (Toll Free)
Up to 18 years
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ... more
ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Pratiquer la distanciation sociale, bien que ce soit une mesure de prévention contre la propagation du COVID-19, peut compromettre la sécurité des femmes et des enfants victimes de violence et/ou à risque de le devenir. Nous reconnaissons que les femmes et les enfants vivant dans la violence auront plus que jamais besoin de soutien durant une période incertaine comme celle-ci. Tu as besoin de parler? Fem’aide 1-877-336-2433 est toujours à l’écoute. Malgré des restrictions et adaptations à leurs services, les centres de femmes, y compris les maisons d’hébergement, peuvent aussi vous aider.
Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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Métis Nation of Ontario (MNO) offers a 24-hour Mental Health and Addictions Crisis Line. Are you looking for culturally specific Métis health and ... more
66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
All ages
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ... more
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year. Call or text 988. more
Canada
Area Served: Canada
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Area Served: Canada
Up to 30 years
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Are you thinking about suicide? Talk Suicide is here to listen. Call 1-1-833-456-4566 toll-free, anytime – or text 45645 between from 4 pm to midnight EST. more
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
All ages
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3. Walk-In Counselling

Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Publicly Funded / Free Services

Non-profit agency providing confidential counseling, advocacy and support to individuals and families of all ages in north Renfrew (Deux Rivieres to Chalk ... more
109 Banting Drive, Deep River, ON, K0J 1PO Map
613-584-3358
Area Served: Renfrew County
All ages
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Support for Life’s Challenges Free Counselling Services No Appointment Necessary Trained Professional Counsellors No referral is required for the ... more
2255 Carling Avenue, Ottawa, ON, K2B 7Z5 Map
613-722-2225
Area Served: LHIN Champlain
All ages
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Private Practice Professionals and Commercial Businesses

ON, Canada
1-844-441-0981
Area Served: Renfrew County
All ages
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4. Hospital Emergency Department

Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:

* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life; 

* manic episode or psychosis where a person is behaving in an irrational way with inability to function. 

 

Publicly Funded / Free Services

The Arnprior & District Memorial Hospital Corporation has been providing quality health care services to the community for over 50 years, and oversees a ... more
350 John Street North, Arnprior, ON, K7S 2P6 Map
613-623-3166
Area Served: Renfrew County
All ages
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Situated overlooking the beautiful shores of Kamaniskeg Lake in Barry's Bay, Ontario, St. Francis Memorial Hospital has been serving the needs of the surrounding communities since 1960. more
7 St. Francis Memorial Drive, Barry's Bay, ON, K0J 1B0 Map
613-756-3044
Area Served: Renfrew County
All ages
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The Deep River and District Hospital is a rural hospital serving a population of about 7,500 people in the upper Ottawa Valley. The hospital provides 24 hour ... more
117 Banting Drive, Deep River, ON, K0J 1PO Map
613-584-3333
Area Served: Renfrew County
All ages
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Regional community hospital which delivers a wide range of quality health and mental health services. Mental health programs include adult mental health ... more
705 Mackay Street, Pembroke, ON, K8A 1G8 Map
613-732-2811
Area Served: Renfrew County
All ages
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The Renfrew Victoria Hospital is a community hospital located in Renfrew, Ontario, in the heart of the Ottawa Valley.   Renfrew Victoria Hospital is a ... more
499 Raglan Street, Renfrew, ON, K7V 1P6 Map
613-432-4851
Area Served: Renfrew County
All ages
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CHEO is a pediatric hospital that provides various mental health services to children, youth and families up to age 16-18. more
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
During COVID, mental health services at CHEO have changed. Outpatient services are still being offered VIRTUALLY, i.e. via telephone, or via videoconferencing (i.e. Ontario Telemedicine Network or Zoom). Inpatient services are significantly more restricted and thus only available for the most severe psychiatric emergencies.
401 Smyth Road, Ottawa, ON, K1H 8L1 Map
613-737-7600
Area Served: LHIN Champlain
Up to 17 years
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

We’ve all had a crisis. Whether you’re stressed, depressed, or just can’t take it anymore—you are not alone. The Youth Services Bureau’s 24/7 Crisis ... more
2301 Carling Avenue, Ottawa, ON Map
1-877-377-7775 (Toll Free)
Up to 18 years
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Provides a broad range of mental health, legal, parenting, and abuse support programs geared at boys, men, fathers and their families. * Therapy & ... more
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
All ages
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
Area Served: Ontario
16 years and up
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

Women's Shelter and Support Services (WS&SS) Community Support and Outreach Services, provides information, safety and support to abused women and their ... more
Pembroke, ON Map
613-732-3131 x18002674930
Area Served: Renfrew County
All ages
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
Area Served: Ontario
16 years and up
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ... more
ON, Canada
613-680-5119
Area Served: Canada
All ages
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Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Champlainhealthline.ca
Catchment: Renfrew County
List of key child/youth mental health resources for primary health care providers.
Posted: Apr 1, 2015
Language: EN
Catchment: LHIN Champlain
“Red Flags” is a Quick Reference Guide for Early Years professionals.Red Flags outlines a range of functional indicators or domains commonly used to monitor healthy child development, as well as potential problem areas for child development. It is intended to assist in the determination of when and where to refer for additional advice, formal assessment and/or treatment.
Posted: Sep 28, 2015
Language: EN
Catchment: LHIN Champlain
"From Rollercoaster to Recovery" is a detailed guide for families and individuals on how to navigate the addictions and mental health system in the Champlain LHIN.
Posted: May 2, 2013
Language: EN,FR
Ottawa Public Health (OPH)
Catchment: LHIN Champlain
List of mental health resources and supports located throughout the Ottawa area (Champlain LHIN).
Posted: Aug 16, 2017
Language: EN,FR
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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