Peel Regional Municipality, ON
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

Private Practice Professionals and Commercial Businesses

Private Matters Psychotherapy
440 Elizabeth Street, Burlington, ON, L7R 2M1 Map
905-681-7359
Area Served: Peel Regional Municipality
16 years and up
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1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

Peel Children's Aid's mission is to protect children and strengthen families and communities through partnership. more
6860 Century, Mississauga, ON, L5N 2W5 Map
905-363-6131
Area Served: Peel Regional Municipality
All ages
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Spectrum Foster Care Services offers young males and females foster care for those unable to live in their own residential settings. We offer a home to those ... more
3 Lascelles Blvd, Brampton, ON, L6S 3T1 Map
905-796-9989
Area Served: Peel Regional Municipality
Up to 18 years
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The Ontario Association of Children's Aid Societies (OACAS) is a membership organization that represents 53 children's aid societies in Ontario, and is ... more
75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
All ages
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If you are a child or youth with a concern about your experiences with a service provider or feel that your rights may have been violated, or you need ... more
250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
Up to 21 years
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ... more
3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ... more
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

Changing Steps Counselling, Training and Consulting
71 Woodward Ave, Brampton, ON, L6V 1K5 Map
647-772-7837
Area Served: Peel Regional Municipality
All ages
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Healing Through Play
60 Queen St. East, Brampton, ON, L6V 1A9 Map
905-230-5555
Area Served: Peel Regional Municipality
All ages
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37 George St. North, Brampton, ON, L6X 1R5 Map
416-994-2455
Area Served: Peel Regional Municipality
15 years and up
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2. Crisis Lines including Telephone, Online and Chat

Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

Various programs and services for individuals with mental health needs.   * ACT Team (age 16+ years; Brampton East of Highway 410 and Town of Bolton ) * ... more
7700 Hurontario Street, Brampton, ON, L6Y 4M3 Map
905-451-2123
Area Served: Peel Regional Municipality
All ages
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EveryMind is an accredited organization that provides the delivery of high quality mental health services for infants, children, youth, young adults (up to age ... more
85A Aventura Court, Mississauga, ON, L5T 2Y6 Map
905-795-3500
Area Served: Peel Regional Municipality
Up to 25 years
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Provides safety, support and hope to abused women and their children by offering the following services: * Emergency Shelter * 24 hour Crisis Line * ... more
20 Bredin Parkway, Orangeville, ON, L9W 4Z9 Map
519-941-4357 x9055844357
Area Served: Peel Regional Municipality
16 years and up
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ... more
ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Pratiquer la distanciation sociale, bien que ce soit une mesure de prévention contre la propagation du COVID-19, peut compromettre la sécurité des femmes et des enfants victimes de violence et/ou à risque de le devenir. Nous reconnaissons que les femmes et les enfants vivant dans la violence auront plus que jamais besoin de soutien durant une période incertaine comme celle-ci. Tu as besoin de parler? Fem’aide 1-877-336-2433 est toujours à l’écoute. Malgré des restrictions et adaptations à leurs services, les centres de femmes, y compris les maisons d’hébergement, peuvent aussi vous aider.
Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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Métis Nation of Ontario (MNO) offers a 24-hour Mental Health and Addictions Crisis Line. Are you looking for culturally specific Métis health and ... more
66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
All ages
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ... more
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year. Call or text 988. more
Canada
Area Served: Canada
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Area Served: Canada
Up to 30 years
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Are you thinking about suicide? Talk Suicide is here to listen. Call 1-1-833-456-4566 toll-free, anytime – or text 45645 between from 4 pm to midnight EST. more
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
All ages
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3. Walk-In Counselling

Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Publicly Funded / Free Services

Offers counselling for individuals, couples and families as well as group programs. A walk-in Counselling Clinic is available at 2 locations: • In ... more
2227 SouthMillway, Mississauga, ON, L5L 3R6 Map
905-897-1644
Areas Served: Peel Regional Municipality, Dufferin County
All ages
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EveryMind is an accredited organization that provides the delivery of high quality mental health services for infants, children, youth, young adults (up to age ... more
85A Aventura Court, Mississauga, ON, L5T 2Y6 Map
905-795-3500
Area Served: Peel Regional Municipality
Up to 25 years
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An accredited community health agency that provides trauma treatment and violence prevention education. Work with all persons 12 years of age and older. ... more
10 Gillingham Drive, Brampton, ON, L6X 5A5 Map
905-792-0821
Area Served: Peel Regional Municipality
12 years and up
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Tangerine Walk-In Counselling is a free service for children, youth and families who live in Peel Region. Tangerine offers a unique single-session approach ... more
85A Aventura Court, Mississauga, ON, L5T 2Y6 Map
905-795-3530
Area Served: Peel Regional Municipality
Up to 20 years
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Private Practice Professionals and Commercial Businesses

89 Queensway West, Mississauga, ON, L5V 2B2 Map
833-273-2789
Area Served: Peel Regional Municipality
Accepting patients: Yes
All ages
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4. Hospital Emergency Department

Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:

* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life; 

* manic episode or psychosis where a person is behaving in an irrational way with inability to function. 

 

Publicly Funded / Free Services

Hospital serving Etobicoke and Brampton, Ontario, with 2 Brampton campus, and an Etobicoke Campus. Mental health services include inpatient and outpatient ... more
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Therapy groups are currently offered virtually, online.
101 Humber College Blvd, Etobicoke, ON, M9V 1R8 Map
416-494-2120
Areas Served: Toronto, Peel Regional Municipality, York (Regional Municipality)
All ages
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

Toronto’s first Family Shelter for Men and Children is a unique facility for single men as well as fathers and children, who are escaping domestic abuse and ... more
26 Mansur Terrace, North York, ON, M3J 3R1 Map
647-479-9611 x5
Areas Served: Toronto, York (Regional Municipality), Peel Regional Municipality, Durham Region, Clarington, Dufferin County, Hamilton
All ages
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Provides safety, support and hope to abused women and their children by offering the following services: * Emergency Shelter * 24 hour Crisis Line * ... more
20 Bredin Parkway, Orangeville, ON, L9W 4Z9 Map
519-941-4357 x9055844357
Area Served: Peel Regional Municipality
16 years and up
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Our Place Peel is a registered non-profit agency providing shelter, support and hope for homeless and disadvantaged youth aged 16 - 21 in the Region of Peel. ... more
3579 Dixie Road, Mississauga, ON, L4Y 2B3 Map
905-238-1383
Area Served: Peel Regional Municipality
16 - 21 years
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Provides a broad range of mental health, legal, parenting, and abuse support programs geared at boys, men, fathers and their families. * Therapy & ... more
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
All ages
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
Area Served: Ontario
16 years and up
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

Provides safety, support and hope to abused women and their children by offering the following services: * Emergency Shelter * 24 hour Crisis Line * ... more
20 Bredin Parkway, Orangeville, ON, L9W 4Z9 Map
519-941-4357 x9055844357
Area Served: Peel Regional Municipality
16 years and up
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The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON, Canada
Area Served: Ontario
16 years and up
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ... more
ON, Canada
613-680-5119
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

89 Queensway West, Mississauga, ON, L5V 2B2 Map
833-273-2789
Area Served: Peel Regional Municipality
Accepting patients: Yes
All ages
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Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Peel Service Collaborative
Catchment: Peel Regional Municipality
Guide to mental health services in the Peel region.
Posted: Nov 9, 2015
Language: EN
Catchment: Central West
A directory of resources, organizations and services in Waterloo Region, Wellington County, and Dufferin County.
Posted: Jul 19, 2012
Language: EN
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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