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Crisis and Emergency
Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.
1. Child Welfare including Children's Aid Society (CAS)
The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.
Publicly Funded / Free Services
Child protection / child welfare agency for Calgary and area. Delegated by Alberta Children and Youth Services to provide a wide range of services to ...
1240 Kensington Road NW, Calgary, AB, T2N 3P7 Map
403-297-6100
Area Served: Calgary Zone (previously Calgary Health Region)
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All ages
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ...
3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
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All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ...
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
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All ages
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2. Crisis Lines including Telephone, Online and Chat
Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community.
Publicly Funded / Free Services
24-hr helpline for francophones living in Ottawa, Gatineau and their surroundings.
Ottawa, ON, K1L 8E3 Map
613-741-6433
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All ages
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CCASA is the primary sexual assault and sexual abuse crisis and education service provider for Calgary and surrounding areas.
Various programs against ...
910 7th Avenue S.W., Calgary, AB, T2P 3N8 Map
403-237-5888
Area Served: Calgary Zone (previously Calgary Health Region)
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All ages
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Non-profit social agency that delivers 24-hour support, counselling and resource referral services to Calgary and the surrounding area. Our agency is built ...
999 8th Street SW, Calgary, AB, T2R 1J5 Map
403-266-1601
Area Served: Calgary Zone (previously Calgary Health Region)
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All ages
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We support our clients in meeting their immediate and most basic needs, then work directly with them to create positive change in their lives. We believe that ...
1715 17 Avenue SE, Calgary, AB, T2G 5J1 Map
403-263-1550
Area Served: Calgary Zone (previously Calgary Health Region)
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All ages
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Canada
1-877-303-2642
Area Served: Alberta
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All ages
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We provide Crisis Intervention, Education Services, Housing, Suicide Grief Support, Wayfinding and Wellness supports. These services include the Distress Line, ...
10010 105 Street, Edmonton, AB, T5J 1C4 Map
780-414-6300
Area Served: Alberta
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All ages
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Provides temporary shelter for women with or without children who are victims of domestic violence. Services include education, information and referrals.
Edmonton, AB Map
780-424-5875
Area Served: Alberta
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All ages
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You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year. Call or text 988.
Canada
Area Served: Canada
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All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away.
Service is available in Cree, Ojibway, Inuktitut, English and French. ...
ON, Canada
1-855-242-3310
Area Served: Canada
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All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ...
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
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5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ...
Victoria, BC Map
Area Served: Canada
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Up to 30 years
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Are you thinking about suicide? Talk Suicide is here to listen. Call 1-1-833-456-4566 toll-free, anytime – or text 45645 between from 4 pm to midnight EST.
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
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All ages
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3. Walk-In Counselling
Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day.
Publicly Funded / Free Services
Run Free offers a peaceful, professional, and confidential space to process.
The Run Free team utilizes a range of psychological approaches and modalities: ...
495 WT Hill Blvd. S., Lethbridge, AB, T1J 1Y6 Map
403-345-7322
Area Served: South Zone (previously Chinook Health Region)
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All ages
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Non-profit social agency that delivers 24-hour support, counselling and resource referral services to Calgary and the surrounding area. Our agency is built ...
999 8th Street SW, Calgary, AB, T2R 1J5 Map
403-266-1601
Area Served: Calgary Zone (previously Calgary Health Region)
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All ages
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Responsible for promoting wellness and providing health care services across the province.
Canada
Area Served: Alberta
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All ages
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We provide Crisis Intervention, Education Services, Housing, Suicide Grief Support, Wayfinding and Wellness supports. These services include the Distress Line, ...
10010 105 Street, Edmonton, AB, T5J 1C4 Map
780-414-6300
Area Served: Alberta
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All ages
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4. Hospital Emergency Department
Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:
* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life;
* manic episode or psychosis where a person is behaving in an irrational way with inability to function.
Publicly Funded / Free Services
Hospital providing a full range of medical services for adults, including inpatient/outpatient services, which include:
* Addictions services (adults, ...
1403 29 Street NW, Calgary, AB, T2N 2T9 Map
403-944-1110
Area Served: Calgary Zone (previously Calgary Health Region)
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16 years and up
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Children's hospital serving Alberta, southeastern British Columbia and southwestern Saskatchewan.
Services include:
* Emergency Department
* Family and ...
2888 Shaganappi Trail NW, Calgary, AB, T3B 6A8 Map
403-955-8818
Area Served: Alberta
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Up to 18 years
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5. Emergency Shelter and Housing
There are various shelters that people can use when they have no place to go.
Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.
Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.
Publicly Funded / Free Services
We support our clients in meeting their immediate and most basic needs, then work directly with them to create positive change in their lives. We believe that ...
1715 17 Avenue SE, Calgary, AB, T2G 5J1 Map
403-263-1550
Area Served: Calgary Zone (previously Calgary Health Region)
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All ages
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We are a domestic violence foundation that serves rural Sturgeon County and surround areas. We provide 24/7 on call support to individuals experiencing ...
Morinville, AB, T8R 1S1 Map
587-879-6125
Area Served: Alberta
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All ages
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6. Women's Shelters
Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.
Publicly Funded / Free Services
We support our clients in meeting their immediate and most basic needs, then work directly with them to create positive change in their lives. We believe that ...
1715 17 Avenue SE, Calgary, AB, T2G 5J1 Map
403-263-1550
Area Served: Calgary Zone (previously Calgary Health Region)
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All ages
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"ACWS is an ambassador for women’s shelters in Alberta, providing support to members and leadership to leverage the collective knowledge: informing ...
320, 10310 Jasper Avenue, Edmonton, ON, T5J 2W4 Map
780-456-7000
Area Served: Alberta
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18 years and up
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Provides temporary shelter for women with or without children who are victims of domestic violence. Services include education, information and referrals.
Edmonton, AB Map
780-424-5875
Area Served: Alberta
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All ages
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ...
ON, Canada
613-680-5119
Area Served: Canada
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All ages
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