Pandemic (e.g. COVID/Coronavirus), Disasters and Related Emergencies :

During COVID, mental health services at CHEO have changed. Outpatient services are still being offered VIRTUALLY, i.e. via telephone, or via videoconferencing (i.e. Ontario Telemedicine Network or Zoom). Inpatient services are significantly more restricted and thus only available for the most severe psychiatric emergencies.

Virtual web-based and telephonic mental health counselling to parents and caregivers and their children aged birth to 7 years old. Early Abilities speech and language services for young children up to the age of 4. Virtual web based and telephone behavioural consultations for children with a diagnosis of autism.

Telephone Support – One-on-one support can be provided by telephone

Mental Wellness Services * Same day walk-in crisis counselling appointments are available in person or by phone. * Advocacy, referrals, service navigation and assistance with the Children's Aid Society are available in person or by phone. * Addiction support services are available in person or by phone. * Need mental wellness support during business hours? Call 613-748-0657, ext. 1. Outside of business hours, call the Distress Centre at (613) 722-6914.

Various virtual programs such as: * YNRA Wakeup Call (Mondays, 11 AM -12 PM), Bilingual * Self-Care Study Session (Wednesdays, 1-3 PM), English * Virtual Field Trip (Thursdays, 12-1 PM) English * Socializing while Distancing, Fridays 6-8 PM, English * Socialiser malgre distanciation, Jeudis 6-8 PM, Francais

Our mental health counselors are doing youth and family sessions and the walk-in clinic sessions by phone and video. Call 613-562-3004 for more information. Residential services, such as our emergency shelters and Youth Justice programs, will remain open, with extra precautions in place.

Our organization offers free services completely online, making it more accessible and removing the need for interpersonal contact. We have also increased the number of counsellors available in response to the pandemic.

Thrive is offering virtual services to ensure health and safety during COVID -19

The Youth Counselling Program is a free program for individuals ages 11-29. This program is designed to build strengths, resilience and coping skills among individuals. Through individualized one-on-one support, the Youth Counselling service provides free weekly sessions to discuss issues affecting their lives. The counsellor will work collaboratively with the individual to enhance their understanding, overcome their challenges and meet their goals. Mindset Program is a group based program which aims to build client awareness and skills toward healthy ways of emotional regulation. This program utilizes techniques based on the principles of CBT. This program is a free for service based program.

Telephone services are still available and all services are at no cost.

Our Incident Management System team continues to meet daily to direct a strategic response to manage the threat of COVID-19 and our team of infection prevention experts has been instrumental in limiting the number and extent of outbreaks in Extendicare homes.