Wellington County, ON
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

ON, Canada
519-822-4400
Area Served: Wellington County
All ages
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75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
All ages
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250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
Up to 21 years
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3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
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223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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2. Crisis Lines including Telephone, Online and Chat

Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

Guelph, ON, N1H 6N1
1-888-821-3760 (Toll Free)
Areas Served: Dufferin County, Wellington County
All ages
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ON, Canada
519-821-3582
Areas Served: Waterloo Regional Municipality, Wellington County
All ages
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147 Wyndham St. N, Guelph, ON, N1H 4E9 Map
519-836-6220 x18882552642
Area Served: Wellington County
All ages
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Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
All ages
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555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Victoria, BC Map
Area Served: Canada
Up to 30 years
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439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
All ages
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3. Walk-In Counselling

Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Unfortunately, there are no results for this heading. Walk-In Counselling
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4. Hospital Emergency Department

Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:

* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life; 

* manic episode or psychosis where a person is behaving in an irrational way with inability to function. 

 

Unfortunately, there are no results for this heading. Hospital Emergency Department
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

3325 N. Service Road, Burlington, ON, L7N 3G2 Map
905-714-9517
Areas Served: Niagara Regional Municipality, Wellington County, Elgin County, Huron County
18 years and up
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ON, Canada
519-822-4400
Area Served: Wellington County
All ages
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26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
All ages
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

ON, Canada
613-680-5119
Area Served: Canada
All ages
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Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Catchment: Central West
A directory of resources, organizations and services in Waterloo Region, Wellington County, and Dufferin County.
Posted: Jul 19, 2012
Language: EN
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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