Waterloo Regional Municipality, ON
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Crisis Lines including Telephone, Online and Chat

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Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

The Grand River Branch of the CMHA promotes the mental health of all and supports the recovery of people experiencing mental health issues. Services are ... more
67 King St East, Kitchener, ON, N2G 2K4 Map
519-744-7645
Area Served: Waterloo Regional Municipality
All ages
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Provides confidential listening and support, crisis response and intervention for anyone in Waterloo Region. The Distress Centre telephone lines operate ... more
ON, Canada
519-745-1166
Area Served: Waterloo Regional Municipality
All ages
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If your family has social, emotional and behavioural concerns, Carizon can help. We provide programs and services for children, youth and families affected by ... more
400 Queen St. S, Kitchener, ON, N2G 1W7 Map
519-743-6333
Area Served: Waterloo Regional Municipality
All ages
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Supports, in a non-judgemental way, those who have been sexually assaulted as children or as adults by providing free of charge: *24-hour crisis and support ... more
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Counselling services and groups are being offered remotely during the pandemic.
151 Frederick St., Kitchener, ON, N2H 2M2 Map
519-571-0121
Area Served: Waterloo Regional Municipality
12 years and up
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We provide: *emotional support *crisis and suicide intervention *community information and referrals We serve individuals in Cambridge, Kitchener, Waterloo, Guelph and surrounding areas. more
Cambridge, ON, N3H 5C6 Map
519-658-5455 (Crisis Line)
Area Served: Waterloo Regional Municipality
All ages
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We are a local call center which offers a non-judgmental, confidential listening ear to anyone in need. We operate 24 hours a day, 7 days a week with the help ... more
ON, Canada
Areas Served: Peterborough County, Durham Region, Kawartha Lakes (City of), Waterloo Regional Municipality
All ages
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Women's Crisis Services is a long standing not-for-profit charitable organization. The histories of both Haven House and Anselma House in Waterloo Region date back to 1978. more
700 Heritage Drive, Kitchener, ON, N2A 3N9 Map
519-741-9184
Area Served: Waterloo Regional Municipality
All ages
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ... more
ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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Métis Nation of Ontario (MNO) offers a 24-hour Mental Health and Addictions Crisis Line. Are you looking for culturally specific Métis health and ... more
66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
All ages
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ... more
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ... more
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Area Served: Canada
Up to 30 years
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Private Practice Professionals and Commercial Businesses

ON, Canada
Areas Served: Ontario, New Brunswick
16 years and up
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Resource Lists by Other Organizations
Catchment: Waterloo Regional Municipality
Posted: Jun 12, 2012
Language: EN
Catchment: Waterloo Regional Municipality
Posted: Jul 11, 2012
Language: EN
Catchment: Waterloo Regional Municipality
Local resource book for those living, working or supporting someone with a disability.
Posted: Aug 29, 2012
Language: EN
Catchment: Central West
A directory of resources, organizations and services in Waterloo Region, Wellington County, and Dufferin County.
Posted: Jul 19, 2012
Language: EN
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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