Crisis and Emergency
Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.
Publicly Funded / Free Services
140 Yonge St, Toronto, ON, M5C 1X6
647-362-5610
Area Served: Toronto
|
All ages
|
65 Wellesley Street East, Toronto, ON, M4Y 1G7 Map
416-924-2100
Area Served: Toronto
|
12 - 24 years
|
3050 Lawrence Avenue East, Scarborough, ON, M1P 2V5 Map
416-438-2911
Area Served: Toronto
|
All ages
|
227 Victoria Street, Toronto, ON, M5B 1T8 Map
416-368-4896 x4163639990
Area Served: Toronto
|
Up to 18 years
|
Private Practice Professionals and Commercial Businesses
5000 Yonge Street, North York, ON, M2N 7E9
416-231-4700 x1
Area Served: Toronto
|
17 years and up
|
Life Pathways Psyhotherapist
5700 Yonge Street, Toronto, ON, M2M 4K2 Map
416-903-2487
Areas Served: Toronto, York (Regional Municipality)
|
All ages
|
1. Child Welfare including Children's Aid Society (CAS)
The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.
Publicly Funded / Free Services
26 Maitland Street, Toronto, ON, M4Y 1C6 Map
416-395-1500
Area Served: Toronto
|
All ages
|
30 Isabella Street, Toronto, ON, M4Y 1N1 Map
416-924-4646
Area Served: Toronto
|
All ages
|
4600 Bathurst Street, Toronto, ON, M2R 3V3 Map
416-638-7800
Area Served: Toronto
|
All ages
|
30 College Street, Toronto, ON, M5G 1K2 Map
416-969-8510
Area Served: Toronto
|
All ages
|
Private Practice Professionals and Commercial Businesses
4950 Yonge St, North York, ON, M2N 6K1 Map
416-499-6373
Area Served: Toronto
|
All ages
|
Gabriella Carafa
Toronto, ON
Area Served: Toronto
|
All ages
|
Genesis Clinical Services
40 Wynford Drive, Toronto, ON, M3C 1J5 Map
647-347-7092
Area Served: Toronto
|
All ages
|
426 Eglinton Ave, Toronto, ON, M4S 3H8 Map
647-812-8865
Area Served: Toronto
|
5 years and up
|
45 Sheppard Ave East, Toronto, ON, M2N 5W9 Map
416-250-1540
Area Served: Toronto
|
All ages
|
Lysa Toye Counselling, Psychotherapy & Expressive Arts Therapy
175 Hampton Ave., Toronto, ON, M4K 2Z3 Map
647-774-3757
Area Served: Toronto
|
All ages
|
100 The East Mall, Etobicoke, ON, M8Z 5X2 Map
416-367-5968
Area Served: Toronto
|
All ages
|
2. Crisis Lines including Telephone, Online and Chat
Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community.
Publicly Funded / Free Services
Toronto, ON, M5C 2J4 Map
416-408-4357
Area Served: Toronto
|
All ages
|
100 Charles Street East, Toronto, ON, M4Y 1V3 Map
416-929-5200 x4169299897
Area Served: Toronto
|
16 years and up
|
ON, Canada
1-866-531-2600
Area Served: Ontario
|
All ages
|
Toronto Po C, ON, M6J 3M9 Map
416-533-9372
Area Served: Toronto
|
All ages
|
Toronto, ON, M5T 2T2 Map
416-597-1171
Area Served: Toronto
|
All ages
|
ON, Canada
1-866-925-5454
Area Served: Ontario
|
16 - 30 years
|
Métis Nation of Ontario (MNO) :
Métis Nations of Ontario (MNO) 24-hr Mental Health and Addictions Crisis Line
66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
|
All ages
|
Canada
Area Served: Canada
|
All ages
|
ON, Canada
1-855-242-3310
Area Served: Canada
|
All ages
|
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
|
All ages
|
Private Practice Professionals and Commercial Businesses
250 Bloor Street East, Toronto, ON, M4W 1E6
519-902-8322
Area Served: Toronto
|
All ages
|
3. Walk-In Counselling
Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day.
Publicly Funded / Free Services
155 McNicoll Ave., Toronto, ON, M2H 2C1 Map
416-744-7650
Area Served: Toronto
|
Up to 7 years
|
1200 Markham Road, Scarborough, ON, M1H 3C3 Map
416-438-3697
Area Served: Toronto
|
5 - 30 years
|
128A Sterling Rd., Toronto, ON Map
416-595-9618
Area Served: Toronto
|
All ages
|
40 Orchard View Blvd, Toronto, ON, M4R 1B9 Map
416-482-0081
Area Served: Toronto
|
13 - 18 years
|
ON, Canada
Area Served: Toronto
|
Up to 29 years
|
65 Hartsdale Dr., Etobicoke, ON, M6N 4X6 Map
416-240-1111
Area Served: Toronto
|
3 - 24 years
|
330 Dupont St., Toronto, ON, M5R 1V9 Map
1-416-580-0771
Area Served: Toronto
|
All ages
|
95 Wellesley Street East, Toronto, ON, M4Y 2X9 Map
416-925-9250
Area Served: Toronto
|
12 - 24 years
|
815 Danforth Avenue, Toronto, ON, M4J 1L2 Map
416-645-6000 x1100
Area Served: Toronto
|
6 years and up
|
636 Kennedy Road, Toronto, ON, M1K 2B3 Map
416-967-1773
Area Served: Toronto
|
12 - 24 years
|
2010 Eglinton Avenue, Toronto, ON, M6E 2K3 Map
416-394-2424
Area Served: Toronto
|
All ages
|
Private Practice Professionals and Commercial Businesses
1849 Yonge, Toronto, ON, M4S 1Y2 Map
833-273-2700
Area Served: Toronto
Accepting patients: Yes
|
All ages
|
Your Story Counselling Services
20 Floral Parkway, Concord, ON, L4K 1R9 Map
416-473-3333 x9
Area Served: Toronto
Accepting patients: Yes
|
All ages
|
Purposeful Change
1108-250 Consumers Road, North York, ON, M2J 4V6 Map
437-688-5905
Area Served: Toronto
|
16 years and up
|
1120 Finch Avenue West, Toronto, ON, M3J 3H7 Map
647-346-7207
Area Served: Toronto
|
All ages
|
250 Bloor Street East, Toronto, ON, M4W 1E6
519-902-8322
Area Served: Toronto
|
All ages
|
21 Queensway West, Mississauga, ON, L5B 1B6 Map
905-897-9228
Area Served: Toronto
|
All ages
|
counseling and consulting
281 Parkwood Crescent, Hamilton, ON, L8V 5B5 Map
416-894-7950
Area Served: Toronto
Accepting patients: Yes
|
All ages
|
4. Hospital Emergency Department
Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:
* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life;
* manic episode or psychosis where a person is behaving in an irrational way with inability to function.
Publicly Funded / Free Services
4001 Leslie Street, Toronto, ON, M2K 1E1 Map
416-756-6000
Area Served: Toronto
|
All ages
|
ON, Canada
416-438-2911
Area Served: Toronto
|
All ages
|
30 The Queensway, Toronto, ON, M6R 1B5 Map
416-530-6000
Area Served: Toronto
|
All ages
|
30 Bond Street, Toronto, ON, M5B 1W8 Map
416-360-4000
Area Served: Toronto
|
All ages
|
2075 Bayview Avenue, Toronto, ON, M4N 3M5 Map
416-480-6100
Area Served: Toronto
|
14 years and up
|
200 Elizabeth Street, Toronto, ON, M5G 2C4 Map
416-340-3111
Area Served: Toronto
|
All ages
|
101 Humber College Blvd, Etobicoke, ON, M9V 1R8 Map
416-494-2120
Areas Served: Toronto, Peel Regional Municipality, York (Regional Municipality)
|
All ages
|
5. Emergency Shelter and Housing
There are various shelters that people can use when they have no place to go.
Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.
Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.
Publicly Funded / Free Services
20 Gerrard Street East, Toronto, ON, M5B 2P3 Map
416-598-4898
Area Served: Toronto
|
13 - 24 years
|
552 Adelaide Street West, Toronto, ON, M5V 3W8 Map
416-504-3563
Area Served: Toronto
|
All ages
|
26 Mansur Terrace, North York, ON, M3J 3R1 Map
647-479-9611 x5
Areas Served: Toronto, York (Regional Municipality), Peel Regional Municipality, Durham Region, Clarington, Dufferin County, Hamilton
|
All ages
|
145 Queen Street East, Toronto, ON, M5A 1S1 Map
416-364-8228
Area Served: Toronto
|
All ages
|
301 Broadview Avenue, Toronto, ON, M4M 2G8 Map
416-463-1481
Area Served: Toronto
|
18 - 65 years
|
14 Vaughan Road, Toronto, ON, M6G 2N1 Map
416-652-0334
Area Served: Toronto
|
All ages
|
56 Aberfoyle Crescent, Toronto, ON, M8X 2W4 Map
416-248-2050
Area Served: Toronto
|
All ages
|
25 Charles Street East, Toronto, ON, M4Y 1R9 Map
416-922-0628
Area Served: Toronto
|
All ages
|
502 Spadina Avenue, Toronto, ON, M5S 2H1 Map
416-923-8872
Area Served: Toronto
|
All ages
|
87 Pembroke Street, Toronto, ON, M5A 2N9 Map
416-967-6060
Area Served: Toronto
|
All ages
|
636 Kennedy Road, Toronto, ON, M1K 2B3 Map
416-967-1773
Area Served: Toronto
|
12 - 24 years
|
365 Spadina Ave., Toronto, ON, M5T 2G3 Map
416-929-9614
Area Served: Toronto
|
Up to 24 years
|
26 Mansur Terrace, Toronto, ON, M3J 3R1 Map
647-479-9611
|
All ages
|
ON, Canada
Area Served: Ontario
|
16 years and up
|
6. Women's Shelters
Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.
Publicly Funded / Free Services
145 Queen Street East, Toronto, ON, M5A 1S1 Map
416-364-8228
Area Served: Toronto
|
All ages
|
131 Bloor Street West, Toronto, ON, M5S 1R8
416-924-1411
Area Served: Toronto
|
All ages
|
87 Pembroke Street, Toronto, ON, M5A 2N9 Map
416-967-6060
Area Served: Toronto
|
All ages
|
Toronto Po C, ON, M6J 3M9 Map
416-533-9372
Area Served: Toronto
|
All ages
|
140 Islington Avenue, Toronto, ON, M8V 3B6 Map
416-252-7949
Area Served: Toronto
|
All ages
|
2010 Eglinton Avenue, Toronto, ON, M6E 2K3 Map
416-394-2424
Area Served: Toronto
|
All ages
|
ON, Canada
Area Served: Ontario
|
16 years and up
|
ON, Canada
613-680-5119
Area Served: Canada
|
All ages
|