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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

Publicly Funded / Free Services

65 Wellesley Street East, Toronto, ON, M4Y 1G7 Map
416-924-2100
Area Served: Toronto
12 - 24 years
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3050 Lawrence Avenue East, Scarborough, ON, M1P 2V5 Map
416-438-2911
Area Served: Toronto
All ages
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227 Victoria Street, Toronto, ON, M5B 1T8 Map
416-368-4896 x4163639990
Area Served: Toronto
Up to 18 years
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Private Practice Professionals and Commercial Businesses

5000 Yonge Street, North York, ON, M2N 7E9 Map
416-231-4700 x1
Area Served: Toronto
17 years and up
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Life Pathways Psyhotherapist
5700 Yonge Street, Toronto, ON, M2M 4K2 Map
416-903-2487
Areas Served: Toronto, York (Regional Municipality)
All ages
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1. Pandemic (e.g. COVID/Coronavirus), Disasters and Related Emergencies

Pandemics, disasters (e.g. hurricanes, flooding, earthquakes) and related emergencies cause incredible mental health stress.

 

This section lists MENTAL HEALTH organizations and services which have special services for times of pandemics, disasters and related emergencies. 

 

This is NOT a comprehensive listing of all the other types of organizations and services that might be found elsewhere during a disaster, e.g. Red Cross, WHO, etc., but is more focused on mental health services.

Publicly Funded / Free Services

155 McNicoll Ave., Toronto, ON, M2H 2C1 Map
416-744-7650
Area Served: Toronto
Up to 7 years
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Toronto, ON Map
416-248-2050
Area Served: Toronto
All ages
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95 Wellesley Street East, Toronto, ON, M4Y 2X9 Map
416-925-9250
Area Served: Toronto
12 - 24 years
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5305 Adstoll Ave., Windsor, ON, N8T 1G9
519-252-2711
Area Served: Ontario
16 years and up
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3000 Steeles Avenue East, Markham, ON, L3R 4T9 Map
1-800-465-5054
All ages
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1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

Fadi Abou-Rihan, PhD, RP
14 Irwin Avenue, Toronto, ON, M4Y 1K9 Map
416-964-6357
Area Served: Toronto
19 years and up
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Ariel Blau Psychotherapy
46 Sherbourne, Toronto, ON, M5A 2P7 Map
416-697-8103
Area Served: Toronto
All ages
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186 Hinchey Avenue, Ottawa, ON, K1Y 1L7
613-862-8751
5 - 16 years
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7626 Yonge St, Vaughan, ON, L4J 1V9 Map
905-597-4404
Area Served: Toronto
All ages
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489 College St., Toronto, ON, M6G 1A5 Map
416-929-1816 x224
Area Served: Toronto
15 - 85 years
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Toronto, ON
Area Served: Toronto
All ages
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1407 Yonge Street, Toronto, ON, M4T 1Y7 Map
416-937-2164
Area Served: Toronto
18 years and up
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Maria Iosue, Social Work & Psychotherapy
North York, ON, M4A 1T8
905-771-5211
Area Served: Toronto
All ages
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Integration Therapy
344 Bloor Street W, Toronto, ON, M5S 1W9 Map
1-647-370-5996
Area Served: Toronto
All ages
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Psychological Services and Counselling
2010 Winston Park Drive, Oakville, ON, L6H 6P5 Map
416-566-5120
Area Served: Toronto
All ages
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Kennedy McLean Counselling & Psychotherapy Services
5405 Eglinton Ave West, Etobicoke, ON, M9C 5K6
647-557-3171
Area Served: Toronto
7 - 68 years
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692 Euclid Avenue, Toronto, ON, M6G 2T9 Map
416-275-3735
Area Served: Toronto
19 - 65 years
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Art Therapy with Phuong
658 Danforth Ave, Toronto, ON, M4J 5B9 Map
647-673-4414
Area Served: Toronto
All ages
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Psychotherapist Downtown Toronto | Relationship
211 Carlton, Toronto, ON, M5A 2K9 Map
Area Served: Toronto
19 years and up
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Rafati Counselling Services
1126 Finch Ave. West, Toronto, ON, M3J 3J6 Map
416-873-9833
Area Served: Toronto
16 years and up
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Collaborative Wellness Counselling
Toronto, ON
Area Served: Toronto
18 years and up
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TherapyHelp.ca
1020 Eglinton Ave. West, Toronto, ON, M6C 2C5 Map
647-557-5529
Area Served: Toronto
17 years and up
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18 Wynford Drive, Toronto, ON, M3C 3S2 Map
416-384-1111
Area Served: Toronto
All ages
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Meaningful Independence
895 Don Mills Road, North York, ON, M3C 1W3 Map
647-570-1305
Area Served: Toronto
18 years and up
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Krishna Vora
164 Eglinton Avenue East, Toronto, On, ON, M4P 1A6
289-807-2807
Area Served: Toronto
15 - 65 years
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Bloom iCounseling
ON, Canada
Area Served: Toronto
12 years and up
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2. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
Areas Served: Toronto, Central East, Central South, Ottawa-Carleton
All ages
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26 Maitland Street, Toronto, ON, M4Y 1C6 Map
416-395-1500
Area Served: Toronto
All ages
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30 Isabella Street, Toronto, ON, M4Y 1N1 Map
416-924-4646
Area Served: Toronto
All ages
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4600 Bathurst Street, Toronto, ON, M2R 3V3 Map
416-638-7800
Area Served: Toronto
All ages
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30 College Street, Toronto, ON, M5G 1K2 Map
416-969-8510
Area Served: Toronto
All ages
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75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
All ages
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250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
Up to 21 years
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ON, Canada
1-888-310-1122 (Toll Free)
Area Served: Ontario
All ages
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3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
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223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

4950 Yonge St, North York, ON, M2N 6K1 Map
416-499-6373
Area Served: Toronto
All ages
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Gabriella Carafa
Toronto, ON
Area Served: Toronto
All ages
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Acorn & Anchor
182 Margueretta St, Toronto, ON, M6H 3S3
647-478-7800
Area Served: Toronto
All ages
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Genesis Clinical Services
40 Wynford Drive, Toronto, ON, M3C 1J5 Map
647-347-7092
Area Served: Toronto
All ages
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426 Eglinton Ave, Toronto, ON, M4S 3H8 Map
647-812-8865
Area Served: Toronto
5 years and up
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45 Sheppard Ave East, Toronto, ON, M2N 5W9 Map
416-250-1540
Area Served: Toronto
All ages
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Lysa Toye Counselling, Psychotherapy & Expressive Arts Therapy
175 Hampton Ave., Toronto, ON, M4K 2Z3 Map
647-774-3757
Area Served: Toronto
All ages
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100 The East Mall, Etobicoke, ON, M8Z 5X2 Map
416-367-5968
Area Served: Toronto
All ages
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3. Crisis Lines including Telephone, Online and Chat

Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

Toronto, ON, M5C 2J4 Map
416-408-4357
Area Served: Toronto
All ages
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100 Charles Street East, Toronto, ON, M4Y 1V3 Map
416-929-5200 x4169299897
Area Served: Toronto
16 years and up
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ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Toronto, ON, M5T 2T2 Map
416-597-1171
Area Served: Toronto
All ages
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Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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66 Slater Suite, Ottawa, ON, K1P 5H1
Area Served: Ontario
All ages
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555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
All ages
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ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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Victoria, BC Map
Area Served: Canada
Up to 30 years
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Private Practice Professionals and Commercial Businesses

ON, Canada
Areas Served: Ontario, New Brunswick
16 years and up
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4. Walk-In Counselling

Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Publicly Funded / Free Services

155 McNicoll Ave., Toronto, ON, M2H 2C1 Map
416-744-7650
Area Served: Toronto
Up to 7 years
Add to Info Cart
1200 Markham Road, Scarborough, ON, M1H 3C3 Map
416-438-3697
Area Served: Toronto
Up to 18 years
Add to Info Cart
1900 Davenport, Toronto, ON, M6N 1B7 Map
416-652-4363
Area Served: Toronto
13 - 29 years
Add to Info Cart
128A Sterling Rd., Toronto, ON Map
416-595-9618
Area Served: Toronto
All ages
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40 Orchard View Blvd, Toronto, ON, M4R 1B9 Map
416-482-0081
Area Served: Toronto
13 - 18 years
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65 Hartsdale Dr., Etobicoke, ON, M6N 4X6 Map
416-240-1111
Area Served: Toronto
3 - 24 years
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330 Dupont St., Toronto, ON, M5R 1V9 Map
1-416-580-0771
Area Served: Toronto
All ages
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95 Wellesley Street East, Toronto, ON, M4Y 2X9 Map
416-925-9250
Area Served: Toronto
12 - 24 years
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815 Danforth Avenue, Toronto, ON, M4J 1L2 Map
416-645-6000 x1100
Area Served: Toronto
6 years and up
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636 Kennedy Road, Toronto, ON, M1K 2B3 Map
416-967-1773
Area Served: Toronto
12 - 24 years
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2010 Eglinton Avenue, Toronto, ON, M6E 2K3 Map
416-394-2424
Area Served: Toronto
All ages
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1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

21 Queensway West, Mississauga, ON, L5B 1B6 Map
905-897-9228
Area Served: Toronto
All ages
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5. Hospital Emergency Department

Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:

* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life; 

* manic episode or psychosis where a person is behaving in an irrational way with inability to function. 

 

Publicly Funded / Free Services

3560 Bathurst Street, Toronto, ON, M6A 2E1 Map
416-785-2500
Area Served: Toronto
All ages
Add to Info Cart
1001 Queen Street West, Toronto, ON, M6J 1H4 Map
416-535-8501
Area Served: Toronto
All ages
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ON, Canada
416-535-8501
Area Served: Toronto
All ages
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4001 Leslie Street, Toronto, ON, M2K 1E1 Map
416-756-6000
Area Served: Toronto
All ages
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ON, Canada
416-438-2911
Area Served: Toronto
All ages
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30 The Queensway, Toronto, ON, M6R 1B5 Map
416-530-6000
Area Served: Toronto
All ages
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30 Bond Street, Toronto, ON, M5B 1W8 Map
416-360-4000
Area Served: Toronto
All ages
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2075 Bayview Avenue, Toronto, ON, M4N 3M5 Map
416-480-6100
Area Served: Toronto
14 years and up
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200 Elizabeth Street, Toronto, ON, M5G 2C4 Map
416-340-3111
Area Served: Toronto
All ages
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101 Humber College Blvd, Etobicoke, ON, M9V 1R8 Map
416-494-2120
Areas Served: Toronto, Peel Regional Municipality
All ages
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6. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

20 Gerrard Street East, Toronto, ON, M5B 2P3 Map
416-598-4898
Area Served: Toronto
13 - 24 years
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552 Adelaide Street West, Toronto, ON, M5V 3W8 Map
416-504-3563
Area Served: Toronto
All ages
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145 Queen Street East, Toronto, ON, M5A 1S1 Map
416-364-8228
Area Served: Toronto
All ages
Add to Info Cart
301 Broadview Avenue, Toronto, ON, M4M 2G8 Map
416-463-1481
Area Served: Toronto
18 - 65 years
Add to Info Cart
14 Vaughan Road, Toronto, ON, M6G 2N1 Map
416-652-0334
Area Served: Toronto
All ages
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56 Aberfoyle Crescent, Toronto, ON, M8X 2W4 Map
416-248-2050
Area Served: Toronto
All ages
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25 Charles Street East, Toronto, ON, M4Y 1R9 Map
416-922-0628
Area Served: Toronto
All ages
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502 Spadina Avenue, Toronto, ON, M5S 2H1 Map
416-923-8872
Area Served: Toronto
All ages
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87 Pembroke Street, Toronto, ON, M5A 2N9 Map
416-967-6060
Area Served: Toronto
All ages
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636 Kennedy Road, Toronto, ON, M1K 2B3 Map
416-967-1773
Area Served: Toronto
12 - 24 years
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365 Spadina Ave., Toronto, ON, M5T 2G3 Map
416-929-9614
Area Served: Toronto
Up to 24 years
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7. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

145 Queen Street East, Toronto, ON, M5A 1S1 Map
416-364-8228
Area Served: Toronto
All ages
Add to Info Cart
131 Bloor Street West, Toronto, ON, M5S 1R8
416-924-1411
Area Served: Toronto
All ages
Add to Info Cart
2238 Dundas Street West, Toronto, ON, M6R 3B5 Map
416-533-8538
Area Served: Toronto
All ages
Add to Info Cart
87 Pembroke Street, Toronto, ON, M5A 2N9 Map
416-967-6060
Area Served: Toronto
All ages
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140 Islington Avenue, Toronto, ON, M8V 3B6 Map
416-252-7949
Area Served: Toronto
All ages
Add to Info Cart
2010 Eglinton Avenue, Toronto, ON, M6E 2K3 Map
416-394-2424
Area Served: Toronto
All ages
Add to Info Cart
ON, Canada
613-680-5119
Area Served: Canada
All ages
Add to Info Cart
Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Community Resource Connections of Toronto (CRCT)
Catchment: Toronto
Finding mental health services can be complicated, especially for newcomers. This guide for newcomers helps with navigating and finding mental health services in Toronto.
Posted: Jun 21, 2015
Language: EN
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
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