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Crisis and Emergency
Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.
1. Pandemic (e.g. COVID/Coronavirus), Disasters and Related Emergencies
Pandemics, disasters (e.g. hurricanes, flooding, earthquakes) and related emergencies cause incredible mental health stress.
This section lists MENTAL HEALTH organizations and services which have special services for times of pandemics, disasters and related emergencies.
This is NOT a comprehensive listing of all the other types of organizations and services that might be found elsewhere during a disaster, e.g. Red Cross, WHO, etc., but is more focused on mental health services.
Publicly Funded / Free Services
A online directory of qualified therapists in who offer Reduced Rate and Sliding Scale services in Canada. Serving Vancouver, Calgary, Edmonton, Toronto, Montreal, Ottawa, Winnipeg, and beyond.
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
Counsellors and Therapists are available if you are looking for some support with feelings of isolation, loss, strained relationships, work challenges, addictions, or anything else. Please reach out if you need someone to talk to. ON, Canada
Area Served: Canada
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All ages
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We provide services to help clients who suffer from mental health and/or addiction issues
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
We offer free first session, 30% discount and virtual sessions and free virtual workshops 1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
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All ages
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2. Child Welfare including Children's Aid Society (CAS)
The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.
Publicly Funded / Free Services
The Youth Centers (les Centres jeunesse) provide child protection services in the province of Québec, and support to children and their families.
The ...
QC, Canada
Area Served: Quebec
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Up to 18 years
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The Canadian Child Welfare Research Portal (CWRP) provides access to up-to-date research on Canadian child welfare programs and policies. The Portal is a ...
3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
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All ages
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Youth in Care Canada is a national, charitable organization driven by youth and alumni from child welfare authorities across Canada. YICC exists to voice the ...
223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
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All ages
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3. Crisis Lines including Telephone, Online and Chat
Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community.
Publicly Funded / Free Services
Offering 24/7 distress and crisis intervention services for Outaouais residents.
To offer individual in crisis and the people close to them help and support ...
19 rue Caron, Gatineau, QC, J8Y 1Y6 Map
819-595-9999
Area Served: Outaouais
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All ages
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Provides telephone, email, and chat support and information for people involved or interested in issues related to sexual orientation in Quebec.
Montréal, QC, H2L 4V2 Map
514-866-0103
Area Served: Quebec
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All ages
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Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ...
439 University Ave., Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Area Served: Canada
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All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away.
Service is available in Cree, Ojibway, Inuktitut, English and French. ...
ON, Canada
1-855-242-3310
Area Served: Canada
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All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ...
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
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5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ...
Victoria, BC Map
Area Served: Canada
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Up to 30 years
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4. Walk-In Counselling
Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day.
Publicly Funded / Free Services
La Fédération québécoise de l’autisme (FQA) est la référence en autisme et en troubles envahissants du développement.
Sa mission est de mobiliser ...
3396 Jean-Talon Est, Montréal, QC, H2A 1W8 Map
514-270-7386
Area Served: Quebec
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All ages
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We provide services to help clients who suffer from mental health and/or addiction issues
Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies
We offer free first session, 30% discount and virtual sessions and free virtual workshops 1396 Don Mills Rd., Toronto, ON, M3B 3N1 Map
647-832-0022
Area Served: Canada
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All ages
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5. Hospital Emergency Department
Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:
* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life;
* manic episode or psychosis where a person is behaving in an irrational way with inability to function.
Publicly Funded / Free Services
CISSSO-Gatineau Hospital is a general hospital and is the site of the Centralized Psychiatric Emergency room Service for all of the Outaouais. 819-966-6100x333365
909 boul. La Vérendrye Ouest, Gatineau, QC, J8P 7H2 Map
819-966-6100 x333365
Area Served: Outaouais
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All ages
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6. Emergency Shelter and Housing
There are various shelters that people can use when they have no place to go.
Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.
Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.
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7. Women's Shelters
Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.
Publicly Funded / Free Services
"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ...
ON, Canada
613-680-5119
Area Served: Canada
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All ages
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