Niagara Regional Municipality, ON
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

Publicly Funded / Free Services

60 James Street, St. Catharines, ON, L2R 7E7 Map
905-684-1223
Area Served: Niagara Regional Municipality
16 years and up
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1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Publicly Funded / Free Services

2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
All ages
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7900 Canadian Drive, Welland, Niagara Falls, St. Catherines, ON, L2E 6S5 Map
905-937-7731
Area Served: Niagara Regional Municipality
All ages
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ON, Canada
905-937-7731
Area Served: Niagara Regional Municipality
Up to 18 years
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75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
Area Served: Ontario
All ages
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250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
416-325-5669
Area Served: Ontario
Up to 21 years
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ON, Canada
1-888-310-1122 (Toll Free)
Area Served: Ontario
All ages
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3506 University Street, Montreal, QC, H3A 2A7 Map
Area Served: Canada
All ages
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223 Main Street, Ottawa, ON, K1S 1C4 Map
613-327-4317
Area Served: Canada
All ages
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Private Practice Professionals and Commercial Businesses

Playful Solutions
355 Ridge Road, Ridgeway, ON, L0S 1N0 Map
905-992-9283
Areas Served: Niagara Regional Municipality, Hamilton
Up to 25 years
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Nurturing Solutions
221 Glendale Ave, St Catharines, ON Map
289-274-5428
Area Served: Niagara Regional Municipality
All ages
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4961 King Street East, Beamsville, ON, L0R 1B5 Map
905-563-9900
Areas Served: Niagara Regional Municipality, Hamilton
All ages
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2. Crisis Lines including Telephone, Online and Chat

Is someone in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services

195 East Main Street, Welland, ON, L3B 3W7 Map
905-688-3711
Area Served: Niagara Regional Municipality
All ages
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48 Burgar Street, Welland, ON, L3B 2S8 Map
905-735-9934
Area Served: Niagara Regional Municipality
12 years and up
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ON, Canada
1-866-550-5205
Area Served: Niagara Regional Municipality
16 years and up
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3340 Schmon Parkway, Thorold, ON, L2V 4Y6 Map
905-688-6850
Area Served: Niagara Regional Municipality
Up to 18 years
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110 James Street, 3rd Floor, St. Catharines, ON, L2R 7E8 Map
905-688-4111 x5084
Area Served: Niagara Regional Municipality
All ages
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Toronto, ON, M5T 2W2 Map
416-863-0511
Area Served: Ontario
All ages
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ON, Canada
1-866-531-2600
Area Served: Ontario
All ages
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700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
Area Served: Ontario
All ages
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Toronto, ON, M5G 2P6
1-877-336-2433
Area Served: Ontario
16 years and up
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ON, Canada
1-866-925-5454
Area Served: Ontario
16 - 30 years
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555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017
Area Served: Ontario
All ages
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439 University Ave., Toronto, ON, M5G 1Y8 Map
437-317-4488
Area Served: Canada
All ages
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ON, Canada
1-855-242-3310
Area Served: Canada
All ages
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439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
Area Served: Canada
5 - 20 years
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Victoria, BC Map
Area Served: Canada
Up to 30 years
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Private Practice Professionals and Commercial Businesses

ON, Canada
Areas Served: Ontario, New Brunswick
16 years and up
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3. Walk-In Counselling

Looking for an appointment the same day, or within a few days? Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Publicly Funded / Free Services

112 Queenston Street, St. Catharines, ON, L2R 2Z4 Map
905-988-5748
Area Served: Niagara Regional Municipality
All ages
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Private Practice Professionals and Commercial Businesses

112 Queenston Street, St. Catharines, ON, L2R 2Z4 Map
905-988-5748
Area Served: Niagara Regional Municipality
All ages
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4. Hospital Emergency Department

Is there an emergency such as medical or mental health emergency? If less intense options (e.g. calling a crisis line) are not possible or haven't helped, then it may be helpful to visit the local hospital Emergency Department. Typical mental health emergencies include:

* thoughts of suicide to the point where the person requires emergency help to keep them from ending their life; 

* manic episode or psychosis where a person is behaving in an irrational way with inability to function. 

 

Publicly Funded / Free Services

ON, Canada
Area Served: Niagara Regional Municipality
All ages
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Publicly Funded / Free Services

ON, Canada
Area Served: Niagara Regional Municipality
All ages
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17 Centre Street, St. Catharines, ON, L2R 3A6 Map
905-984-4365
Area Served: Niagara Regional Municipality
9 - 24 years
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Publicly Funded / Free Services

ON, Canada
Area Served: Niagara Regional Municipality
All ages
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ON, Canada
613-680-5119
Area Served: Canada
All ages
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Resource Lists by Other Organizations
Catchment: Niagara Regional Municipality
Posted: Jan 28, 2011
Language: EN
Catchment: Niagara Regional Municipality
Provided by TAMI Niagara and the Canadian Mental Health Association (CMHA).
Posted: Feb 26, 2011
Language: EN
Catchment: Niagara Regional Municipality
List of child/youth mental health resources in Niagara area, prepared by the Ontario Centre of Excellence for Child and Youth Mental Health, as part of the Mental Health Literacy Project in Mar 2011.
Posted: Mar 4, 2011
Language: EN
Catchment: Niagara Regional Municipality
Information about suicide for individuals living in the Niagara area, including information about the Crisis Outreach and Support Team (COAST), 1-800-263-4944.
Posted: Sep 11, 2012
Language: EN
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
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