Ottawa-Carleton, ON

Crisis Lines including Telephone, Online and Chat

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Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

A 24-hr distress line primarily for adults in Ottawa (and Champlain District Mental Health Crisis Services for Eastern Ontario). more
PO Box P.O. Box 3457, Station C
Ottawa, ON, K1Y 4J6
613-238-3311
Ages served: 16 years and up
Languages served: English
Fees: None
Area Served: Local
Various programs and services including Resource and Referral, Community Development; Women and Violence; Children Who Witness Violence; Community Support; ... more
2339 Ogilvie Road, Main level
Ottawa, ON, K1J 8M6
613-741-6025
613-745-4818 x6137453665 (Crisis Line)
Ages served: All ages
Languages served: English, French
Fees: None
Area Served: Local
1 in 5 people will have some sort of mental health problem in their life. If you are experiencing a mental health crisis yourself, or you know someone who is, ... more
Ottawa, ON
613-722-6914
1-866-996-0991 (Toll Free)
Ages served: 16 years and up
Languages served: English, French
Fees: None
Area Served: Local
Community based non-profit charitable organization established to provide information, support and referral for military families. more
330 Croil Private, Building 471
Ottawa, ON, K1V 1J1
613-998-4888
Ages served: All ages
Languages served: English, French
Fees: None
Area Served: Local
Helps women 16 and older who have been affected by sexual violence or trauma. Various services including: * 24-hr Crisis Line at 562-2333 * Accompaniment ... more
Physical address not provided
613-562-2334
613-562-2333 (Crisis Line)
TTY: 613-562-3860
Ages served: 16 years and up
Languages served: English
Fees: None
Area Served: Local
Services are free, confidential, and offered to women in a women-only environment. Support for child sexual abuse/sexual assault survivors: 24-Hour Support ... more
PO Box 4441, Station 'E'
Ottawa, ON, K1S 5B4
613-234-2266 x24
TTY: 613-725-1657
Ages served: All ages
Languages served: English
Fees: None
Area Served: Local
24-hr crisis line for francophones living in Ottawa and Gatineau. more
PO Box C.P. 7218, Station Vanier
Ottawa, ON, K1L 8E3
613-741-6433 x18005679699
Ages served: All ages
Languages served: French
Fees: None
Area Served: Local
We’ve all had a crisis. Whether you’re stressed, depressed, or just can’t take it anymore—you are not alone. The Youth Services Bureau’s 24/7 Crisis ... more
Physical address not provided
613-260-2360
1-877-377-7775 (Toll Free)
Ages served: Up to 21 years
Languages served: English, French
Fees: None
Area Served: Local
The Assaulted Women's Helpline provides a 24-hour crisis line for women. It allows women to reach out for help, assured of their anonymity and ... more
PO Box P.O. Box 369, Station B
Toronto, ON, M5T 2W2
416-863-0511
1-866-863-0511 (Toll Free)
TTY: 1-866-863-7868
Ages served: All ages
Languages served: English, French
Fees: None
Area Served: Ontario
Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Suite 475A
Toronto, ON, M6A 3B4
416-486-2242
Ages served: All ages
Languages served: English
Fees: None
Area Served: Ontario
Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
40 Cobourg
PO Box KIN 8Z6
Ottawa, ON
1-877-336-2433
1-877-336-2433 (Toll Free)
1-877-336-2433 (Crisis Line)
TTY: 1-866-860-7082
Ages served: 16 years and up
Languages served: French
Fees: None
Area Served: Ontario
Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
Physical address not provided
1-866-925-5454
Ages served: 16 - 30 years
Languages served: English, French
Fees: None
Area Served: Ontario
MHH provides free, anonymous, confidential information and referral services and supports for people experiencing mental health issues or to their families, ... more
ON
1-866-531-2600
1-866-531-2600 (Toll Free)
1-866-531-2600 (Crisis Line)
Ages served: All ages
Languages served: English, French, Translation in 170 languages available by phone only.
Fees: None
Area Served: Ontario
The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the ... more
555 University Avenue
Toronto, ON, M5G 1X8
1-800-268-9017 x4168135900
Ages served: All ages
Languages served: English, French
Fees: None
Area Served: Ontario
Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
300-439 University Avenue
Toronto, ON, M5G 1Y8
416-586-5437
800-668-6868 (Crisis Line)
Ages served: 5 - 20 years
Languages served: English, French
Fees: None
Area Served: Canada
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