Ottawa-Carleton, ON
Info Cart -

Crisis Lines including Telephone, Online and Chat

View By
List view
Phone list
Map view
Map view2 (Beta)
Filter By:

Are you in a crisis? Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Publicly Funded / Free Services
1 in 5 people will have some sort of mental health problem in their life. If you are experiencing a mental health crisis yourself, or you know someone who is, ... more
Physical address not provided
613-722-6914
1-866-996-0991 (Toll Free)
Ages served: All ages
Languages served: English, French
Fees: None
Area Served: Local
A 24-hr distress line primarily for adults in Ottawa (and Champlain District Mental Health Crisis Services for Eastern Ontario). more
PO Box P.O. Box 3457, Station C
Ottawa, ON, K1Y 4J6 Map
613-238-3311
Ages served: 16 years and up
Languages served: English
Fees: None
Area Served: Local
We’ve all had a crisis. Whether you’re stressed, depressed, or just can’t take it anymore—you are not alone. The Youth Services Bureau’s 24/7 Crisis ... more
2nd floor-2301 Carling Avenue
Ottawa, ON, Map
1-877-377-7775 (Toll Free)
613-260-2360 (Crisis Line)
Ages served: Up to 18 years
Languages served: English, French
Fees: None
Area Served: Local
Services are free, confidential, and offered to women in a women-only environment. Support for child sexual abuse/sexual assault survivors: 24-Hour Support ... more
Physical address not provided
613-234-2266
TTY: 613-725-1657
Ages served: All ages
Languages served: English
Fees: None
Area Served: Local
The Ottawa Rape Crisis Centre (ORCC) supports and empowers women, gender-fluid, non-binary, and trans survivors 16 and older who have been affected by sexual ... more
Physical address not provided
613-562-2334
613-562-2333 (Crisis Line)
TTY: 613-562-3860
Ages served: 16 years and up
Languages served: English
Fees: None
Area Served: Local
Kids Help Phone
Add to Info Cart
Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
300-439 University Avenue
Toronto, ON, M5G 1Y8 Map
416-586-5437
800-668-6868 (Crisis Line)
Ages served: 5 - 20 years
Languages served: English, French
Fees: None
ConnexOntario
Add to Info Cart
Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone, ... more
Physical address not provided
1-866-531-2600
1-866-531-2600 (Toll Free)
Fax: 519-439-0455
Ages served: All ages
Languages served: English, French, Translation in 170 languages available by phone only.
Fees: None
24-hr crisis line for francophones living in Ottawa and Gatineau. more
PO Box C.P. 7218, Station Vanier
Ottawa, ON, K1L 8E3 Map
613-741-6433 x18005679699
Ages served: All ages
Languages served: French
Fees: None
Area Served: Local
Secure text and online chat service for women and members of LGBTQ2S+ communities in Ottawa and Lanark County who may be living through increased violence and ... more
Physical address not provided
Unavailable
Ages served: All ages
Languages served: English, French
Fees: None
Area Served: Local
Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
PO Box P.O. Box 369, Station B
Toronto, ON, M5T 2W2 Map
416-863-0511
1-866-863-0511 (Toll Free)
TTY: 1-866-863-7868
Ages served: All ages
Languages served: English, French
Fees: None
Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Suite 475A
Toronto, ON, M6A 3B4 Map
416-486-2242
Ages served: All ages
Languages served: English
Fees: None
Fem'aide
Add to Info Cart
Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Physical address not provided
1-877-336-2433
1-877-336-2433 (Toll Free)
1-877-336-2433 (Crisis Line)
TTY: 1-866-860-7082
Fax: 1-613-241-8435
Ages served: 16 years and up
Languages served: French
Fees: None
Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
Physical address not provided
1-866-925-5454
Ages served: 16 - 30 years
Languages served: English, French
Fees: None
Métis Nation of Ontario (MNO) offers a 24-hour Mental Health and Addictions Crisis Line. Are you looking for culturally specific Métis health and ... more
Physical address not provided
Unavailable
Ages served: All ages
Languages served: English
Fees: None
The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the Poison ... more
555 University Avenue
Toronto, ON, M5G 1X8 Map
1-800-268-9017
Ages served: All ages
Languages served: English, French
Fees: None
You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year. Call or text 988. more
Unavailable
Ages served: All ages
Languages served: English, French, Indigenous languages
Fees: None
If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
Physical address not provided
1-855-242-3310
1-855-242-3310 (Crisis Line)
Ages served: All ages
Languages served: English, Cree, Ojibway, Inuktitut
Fees: None
Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC, Map
Unavailable
Ages served: Up to 30 years
Languages served: English, No
Fees: None
Are you thinking about suicide? Talk Suicide is here to listen. Call 1-1-833-456-4566 toll-free, anytime – or text 45645 between from 4 pm to midnight EST. more
5th floor-439 University Ave.
Toronto, ON, M5G 1Y8 Map
1-833-456-4566 (Crisis Line)
Ages served: All ages
Languages served: English, French
Fees: None
Private Practice Professionals and Commercial Businesses
Intersections Therapy Collective
436 MacLaren Street, Ottawa, ON, K2P 0M8 Map
613-699-2764
Area Served: Ottawa-Carleton
Accepting patients: Yes
16 years and up
Add to Info Cart
Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Ottawa Public Health (OPH)
Catchment: Ottawa-Carleton
The Resource Guide – Greater Ottawa Area [PDF 11.8 MB] reflects mental health resources and supports located throughout the Ottawa area (Champlain LHIN). This guide is not an exhaustive list of all supportive services, but rather a starting point – feel free to explore how these resources could assist you (the caregiver) or the person you care for (child, youth, adult, older adult) on the journey to recovery.
Posted: Sep 22, 2016
Language: EN,FR
Catchment: Ottawa-Carleton
Concise list of mental health and addictions services in Ottawa area.
Posted: Dec 10, 2018
Language: EN,FR
LigneSanteChamplain.ca
Catchment: Ottawa-Carleton
Posted: Jul 4, 2014
Language: EN,FR
Children's Hospital of Eastern Ontario (CHEO)
Catchment: Ottawa-Carleton
A map of child/youth mental health services in Ottawa, Ontario, Canada. If printed out, it is meant to be printed out on legal size and poster size, and posted in waiting areas or in a clinic.
Posted: Mar 17, 2017
Language: EN
Catchment: Ottawa-Carleton
Concise list of Ottawa area mental health resources for youth prepared by Youthnet, a program of the Children's Hospital of Eastern Ontario (CHEO).
Posted: Feb 22, 2015
Language: EN,FR
Catchment: Ottawa-Carleton
Longer list of Ottawa area mental health resources prepared by Youthnet, a progam of the Children's Hospital of Eastern Ontario (CHEO).
Posted: Feb 23, 2015
Language: EN
Catchment: Ottawa-Carleton
List of Ottawa community resources for transitional aged youth (age 16-24).
Posted: May 13, 2015
Language: EN
Catchment: LHIN Champlain
“Red Flags” is a Quick Reference Guide for Early Years professionals.Red Flags outlines a range of functional indicators or domains commonly used to monitor healthy child development, as well as potential problem areas for child development. It is intended to assist in the determination of when and where to refer for additional advice, formal assessment and/or treatment.
Posted: Sep 28, 2015
Language: EN
Catchment: LHIN Champlain
"From Rollercoaster to Recovery" is a detailed guide for families and individuals on how to navigate the addictions and mental health system in the Champlain LHIN.
Posted: May 2, 2013
Language: EN,FR
Ottawa Public Health (OPH)
Catchment: LHIN Champlain
List of mental health resources and supports located throughout the Ottawa area (Champlain LHIN).
Posted: Aug 16, 2017
Language: EN,FR
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
Children's Mental Health Ontario (CMHO)
Catchment: Ontario
CMHO has list of child/youth mental health services for communities throughout Ontario.
Posted: Sep 1, 2020
Language: EN
Was the information on this page helpful?