Ottawa-Carleton, ON
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Basic Needs

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Basic Needs resources are resources such as food, housing (including shelters), transportation and temporary financial assistance.

You may also be interested in the following subheadings:

1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
All ages
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1602 Telesat Court, Ottawa, ON, K1B 1B1 Map
613-747-7800
Up to 16 years
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250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
1-800-263-2841
Up to 21 years
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75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
All ages
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ON,CA
1-888-310-1122 (Toll Free)
All ages
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246 Bloor Street West, Toronto, ON, M5S 1A1 Map
All ages
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207 Bank Street, Ottawa, ON, K2P 2N2 Map
613-230-8945 x18007907074
All ages
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Private Practice Professionals and Commercial Businesses

Physical address not provided
613-897-4820
All ages
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Changing Steps Counselling, Training and Consulting
71 Woodward Ave, Brampton, ON, L6V 1K5 Map
647-772-7837
All ages
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Ottawa Centre for Resilience
2197 Riverside Drive, Ottawa, ON, K1H 7X8 Map
613-714-0662
6 - 19 years
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2. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
All ages
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110 Laurier Avenue West, Ottawa, ON, K1P 1J1 Map
866-261-9799
All ages
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515 MacLaren St, Ottawa, ON, K1R 5K5 Map
613-233-2243
All ages
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Physical address not provided
613-234-8511
All ages
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1155 Lola Street, Ottawa, ON, K1K 4C1 Map
613-741-5590
All ages
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1155 Lola Street, Ottawa, ON, K1K 4C1 Map
613-741-5590
All ages
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171 George Street, Ottawa, ON, K1N 5W5 Map
613-241-2818
All ages
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233 Murray Street, Ottawa, ON, K1N 5M8 Map
613-789-8210
All ages
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780 l'Eglise Street, Ottawa, ON, K1K 3K7 Map
613-749-2491
Up to 24 years
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2 MacNeil Court, Ottawa (kanata), ON, K2L 4H7 Map
613-591-3686
All ages
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Ottawa, ON Map
613-907-8975
12 - 21 years
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Physical address not provided
613-260-2360
Up to 21 years
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147 Besserer, Ottawa, ON, K1N 6A7 Map
613-241-7913 x331
16 - 21 years
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2675 Queensview Dr., Ottawa, ON, K1N 8R3 Map
613-288-1343 x223
16 - 20 years
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Ottawa, ON Map
613-789-8220
16 - 21 years
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Confidential Information protégé, Ottawa, ON Map
613-907-8975
12 - 20 years
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Ottawa, ON Map
613-789-8220
12 - 20 years
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179 Murray Street, Ottawa, ON, K1N 1C5 Map
1-800-668-4663 x24
All ages
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3. Food and Nutrition

This section has programs that provide food or low cost food to those in need.

1980 Ogilvie Road, Ottawa, ON, K1J 9L3 Map
613-741-6025
All ages
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2255 Carling Avenue, Ottawa, ON, K2B 7Z5 Map
613-722-2225
All ages
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1317B Michael Street, Ottawa, ON, K1B 3M9 Map
613-745-7001
All ages
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233 Murray Street, Ottawa, ON, K1N 5M8 Map
613-789-8210
All ages
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1355 Bank Street, Ottawa, ON, K1H 8K7 Map
613-737-5115
All ages
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780 l'Eglise Street, Ottawa, ON, K1K 3K7 Map
613-749-2491
Up to 24 years
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780 rue de L’Église, Ottawa, ON, K1K 3K7 Map
613-749-4584
Up to 25 years
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604 Laurier Ave. West, Ottawa, ON, K1R 6L1 Map
613-565-5885
All ages
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2675 Queensview Drive, Ottawa, ON, K2B 8K2 Map
613-729-1000
12 - 20 years
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Ottawa, ON Map
613-789-8220
16 - 21 years
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150 Mann Avenue, Ottawa, ON, K1N 8P4 Map
613-231-5150
15 - 21 years
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1128 Mill Street, Manotick, ON, K4M 1H2 Map
613-692-4697
65 years and up
Add to Info Cart
27 Lombard St, Smiths Falls, ON, K7A 4E9 Map
613-284-5980
18 years and up
Add to Info Cart
ON,CA
All ages
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Private Practice Professionals and Commercial Businesses

The GIft of Wellness
Physical address not provided
15 - 60 years
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4. Housing and Home Supports

Housing services help individuals find and keep places to stay. This is not an exhaustive list of resources and services, but highlights those which might be of interest to individuals with mental health issues.

110 Laurier Avenue West, Ottawa, ON, K1P 1J1 Map
866-261-9799
All ages
Add to Info Cart
Physical address not provided
All ages
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515 MacLaren St, Ottawa, ON, K1R 5K5 Map
613-233-2243
All ages
Add to Info Cart
1980 Ogilvie Road, Ottawa, ON, K1J 9L3 Map
613-741-6025
All ages
Add to Info Cart
Ottawa, ON Map
613-230-2372
18 years and up
Add to Info Cart
297 Savard Avenue, Ottawa, ON, K1L 7S1 Map
613-749-4500 x22
All ages
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1642 Merivale Road, Nepean, ON, K2G 4A1 Map
613-596-5626
All ages
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384 Bank Street, Ottawa, ON, K2P 1Y4 Map
613-237-6031
All ages
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2000 Scott Street, Ottawa, ON, K1Z 6T2 Map
613-729-0123
16 years and up
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1355 Bank Street, Ottawa, ON, K1H 8K7 Map
613-737-5115
All ages
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2454 ch. du Lac, Saint-pascal Baylon, ON, K0A 3N0 Map
613-488-2626
18 years and up
Add to Info Cart
604 Laurier Ave. West, Ottawa, ON, K1R 6L1 Map
613-565-5885
All ages
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2 MacNeil Court, Ottawa (kanata), ON, K2L 4H7 Map
613-591-3686
All ages
Add to Info Cart
2675 Queensview Drive, Ottawa, ON, K2B 8K2 Map
613-729-1000
12 - 20 years
Add to Info Cart
147 Besserer, Ottawa, ON, K1N 6A7 Map
613-241-7913 x331
16 - 21 years
Add to Info Cart
Ottawa, ON Map
613-789-8220
16 - 21 years
Add to Info Cart
147 Besserer St, Ottawa, ON Map
613-907-8975
All ages
Add to Info Cart
Ottawa, ON Map
613-789-8220
12 - 20 years
Add to Info Cart
150 Mann Avenue, Ottawa, ON, K1N 8P4 Map
613-231-5150
15 - 21 years
Add to Info Cart
27 Lombard St, Smiths Falls, ON, K7A 4E9 Map
613-284-5980
18 years and up
Add to Info Cart
ON,CA
1-800-461-2156 (Toll Free)
16 years and up
Add to Info Cart
1704 Carling Ave, Ottawa, ON, K2A 1C7 Map
613-798-5111
All ages
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4700 Keele Street, Toronto, ON, M3J 1P3 Map
416-661-9611
All ages
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Physical address not provided
All ages
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Ottawa, ON Map
All ages
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4.1 Long-Term Care Facilities for Seniors

Long-term care facilities and homes (aka. "nursing home") are for people who require the availability of 24-hour nursing care and supervision within a secure setting. They provide a higher level of care and support than retirement homes or supportive housing. Long-term care homes are owned and operated by various organizations: 1) Nursing homes are usually operated by private corporations; 2) Municipal homes for the aged are owned by municipal councils. Many municipalities are required to build a home for the aged in their area, either on their own or in partnership with a neighbouring municipality; 3) Charitable homes are usually owned by non-profit corporations, such as faith, community, ethnic or cultural groups.

Physical address not provided
All ages
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4200 La Belle, Ottawa, ON, K1J 1J8 Map
613-745-5525
All ages
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43 Bruyère Street, Ottawa, ON, K1N 5C8 Map
613-562-6262
55 years and up
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3865 Richmond Road, Ottawa, ON, K2H 5C1 Map
613-829-1133
All ages
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1145 Carling Avenue, Ottawa, ON, K1Z 6P8 Map
613-722-6521 x6106
All ages
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2454 ch. du Lac, Saint-pascal Baylon, ON, K0A 3N0 Map
613-488-2626
18 years and up
Add to Info Cart
Physical address not provided
All ages
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Private Practice Professionals and Commercial Businesses

Talkingcircleworks
Physical address not provided
All ages
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4.2 Group Homes, Residential Care and Supported Housing

A group home is usually a single-family dwelling for special populations that need a supervised living environment. Common examples include children and youth in care, individuals with developmental or physical disabilities, individuals recovering from substance abuse, teenaged mothers, or victims of domestic violence.

251 Bank Street, Ottawa, ON, K2P 1X3 Map
613-729-0911
All ages
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1355 Bank Street, Ottawa, ON, K1H 8K7 Map
613-737-7791
All ages
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Ottawa, ON Map
613-230-2372
18 years and up
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360 Sunnyside Avenue, Ottawa, ON, K1S 0S4 Map
613-730-7319
18 years and up
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396 MacLaren Street, Ottawa, ON, K2P 0M8 Map
613-232-0016
All ages
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311 McArthur Ave, Ottawa, ON, K1L 8M3 Map
613-741-1449
16 years and up
Add to Info Cart
1453 Main Street, Stittsville, ON, K2S 1A6 Map
613-831-6606
All ages
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242 rue Cantin, Ottawa, ON, K1L 6T2 Map
613-741-2523
12 years and up
Add to Info Cart
1155 Lola, Ottawa, ON, K1K 4C1 Map
613-741-5590
All ages
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356 Woodroffe ave, Ottawa, ON, K2A 3V6 Map
613-263-2344
All ages
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2000 Scott Street, Ottawa, ON, K1Z 6T2 Map
613-729-0123
16 years and up
Add to Info Cart
2315 St. Laurent Blvd, Ottawa, ON Map
613-737-7272
All ages
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1199 Carling Avenue, Ottawa, ON, K1Z 8N3 Map
613-728-1946
12 - 17 years
Add to Info Cart
2000 Scott Street, Ottawa, ON, K1Z 6T2 Map
613-729-0123
16 years and up
Add to Info Cart
780 l'Eglise Street, Ottawa, ON, K1K 3K7 Map
613-749-2491
Up to 24 years
Add to Info Cart
2454 ch. du Lac, Saint-pascal Baylon, ON, K0A 3N0 Map
613-488-2626
18 years and up
Add to Info Cart
11 Nadolny Sachs Private, Ottawa, ON, K2A 1R9 Map
613-725-3519
All ages
Add to Info Cart
47 Landsdowne Ave., Carleton Place, ON, K7C 4K3 Map
613-831-1105
All ages
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180 Argyle Street, Ottawa, ON, K2P 1B7 Map
613-237-1320 x2578
16 - 21 years
Add to Info Cart
2675 Queensview Dr., Ottawa, ON, K1N 8R3 Map
613-288-1343 x223
16 - 20 years
Add to Info Cart
Confidential Information protégé, Ottawa, ON Map
613-907-8975
12 - 20 years
Add to Info Cart
Ottawa, ON Map
613-789-8220
12 - 20 years
Add to Info Cart
162 rue Murray Street, Ottawa, ON, K1N 5M8 Map
613-789-5144 x226
16 - 65 years
Add to Info Cart
162 rue Murray Street, Ottawa, ON, K1N 5M8 Map
613-789-5133 x221
65 years and up
Add to Info Cart
162 rue Murray Street, Ottawa, ON, K1N 5M8 Map
613-789-5144 x226
16 - 65 years
Add to Info Cart
27 Lombard St, Smiths Falls, ON, K7A 4E9 Map
613-284-5980
18 years and up
Add to Info Cart
1950 Merivale Road, Ottawa, ON, K2G 5T5 Map
613-225-5900 x25
10 - 17 years
Add to Info Cart
34 Mayo Ave, Ottawa, ON, K2E 6X5 Map
613-371-3804
8 years and up
Add to Info Cart
AB,CA
613-432-4946
All ages
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Shelburne, ON, L0N 1S0 Map
519-925-9225
13 - 19 years
Add to Info Cart
887 Longworth Rd, London, ON, N6K 0B8 Map
519-317-4190
3 - 18 years
Add to Info Cart
301 Lillie Street North, Thunder Bay, ON, P7C 0A6 Map
807-684-5100
13 - 18 years
Add to Info Cart
39 Pleasant Boulevard, Toronto, ON, M4T 1K2 Map
1-647-748-5501
18 years and up
Add to Info Cart
1833 rue Sherbrooke Est Bureau 101, Montreal, QC, H2K 1B4 Map
514-844-1661
All ages
Add to Info Cart

Private Practice Professionals and Commercial Businesses

Ottawa Counselling
1105 Carling Ave, Ottawa, ON, K1Y 4G5 Map
613-302-1573
18 years and up
Add to Info Cart
Physical address not provided
613-831-1105
Up to 19 years
Add to Info Cart
Physical address not provided
1-877-353-2777 (Toll Free)
18 years and up
Add to Info Cart

4.3 Home Supports

Refers to supports and services provided in the person's home.

Physical address not provided
613-238-1209
All ages
Add to Info Cart
1 Thorncliffe Place, Ottawa, ON, K2H 9N9 Map
613-790-9355
18 years and up
Add to Info Cart
1980 Ogilvie Road, Ottawa, ON, K1J 9L3 Map
613-741-6025
All ages
Add to Info Cart
330 Croil Private, Ottawa, ON, K1V 1J1 Map
613-998-4888
All ages
Add to Info Cart
Ottawa, ON Map
All ages
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352 Hamilton Ave S, Ottawa, ON, K1Y 1C5 Map
613-422-7676
All ages
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1355 Bank Street, Ottawa, ON, K1H 8K7 Map
613-737-5115
All ages
Add to Info Cart
Ottawa, ON Map
613-882-7688
All ages
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47 Landsdowne Ave., Carleton Place, ON, K7C 4K3 Map
613-831-1105
All ages
Add to Info Cart
1128 Mill Street, Manotick, ON, K4M 1H2 Map
613-692-4697
65 years and up
Add to Info Cart
1950 Merivale Road, Ottawa, ON, K2G 5T5 Map
613-225-5900 x25
10 - 17 years
Add to Info Cart
4200 La Belle, Ottawa, ON, K1J 1J8 Map
613-745-5525
All ages
Add to Info Cart
ON,CA
1-800-461-2156 (Toll Free)
16 years and up
Add to Info Cart
112 Merton Street, Toronto, ON, M4S 2Z8 Map
416-322-6317
All ages
Add to Info Cart
1 Thorncliffe Place Suite, Ottawa, ON, K2H 9N9 Map
613-790-9355
All ages
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Private Practice Professionals and Commercial Businesses

2249 Carling Ave, Ottawa, ON, K2B 7Z5 Map
613-482-8118
All ages
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4.4 Respite Care and Child Care

Respite refers to short term, temporary care provided to parents (or caregivers) so that they (and their families) can take a break from the daily routine of caregiving, and can range from a few hours to enough time for a vacation. Despite the guilt that parents or caregivers may feel, respite care can be very helpful in relieving stress from caregivers and give them time to recharge. Respite care may include services to take care of children, or older adults, or even parents.

Physical address not provided
613-238-1209
All ages
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700 Industrial Avenue, Ottawa, ON, K1G 0Y9 Map
613-736-1913
Up to 12 years
Add to Info Cart
1 Thorncliffe Place, Ottawa, ON, K2H 9N9 Map
613-790-9355
18 years and up
Add to Info Cart
1980 Ogilvie Road, Ottawa, ON, K1J 9L3 Map
613-741-6025
All ages
Add to Info Cart
1453 Main Street, Stittsville, ON, K2S 1A6 Map
613-831-6606
All ages
Add to Info Cart
330 Croil Private, Ottawa, ON, K1V 1J1 Map
613-998-4888
All ages
Add to Info Cart
180 Argyle Avenue, Ottawa, ON, K2P 1B7 Map
613-237-1320
All ages
Add to Info Cart
120 Terence Matthews Crescent, ON, K2M 0J1 Map
613-831-1105 x106
All ages
Add to Info Cart
30 Rochester Street, Ottawa, ON, K1R 7V3 Map
613-236-3200
All ages
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2315 St. Laurent Blvd, Ottawa, ON Map
613-737-7272
All ages
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401 Smyth Road, Ottawa, ON, K1H 8L1 Map
613-737-7600 x3134
All ages
Add to Info Cart
47 Landsdowne Ave., Carleton Place, ON, K7C 4K3 Map
613-831-1105
All ages
Add to Info Cart
1128 Mill Street, Manotick, ON, K4M 1H2 Map
613-692-4697
65 years and up
Add to Info Cart
1950 Merivale Road, Ottawa, ON, K2G 5T5 Map
613-225-5900 x25
10 - 17 years
Add to Info Cart
112 Merton Street, Toronto, ON, M4S 2Z8 Map
416-322-6317
All ages
Add to Info Cart
5720 Forgets Rd, Wyebridge, ON, L0K 2E0 Map
705-528-1793
8 years and up
Add to Info Cart
Physical address not provided
All ages
Add to Info Cart

Private Practice Professionals and Commercial Businesses

99 Kakulu Drive, Ottawa, ON, K2L 3C8 Map
613-435-2729
All ages
Add to Info Cart
Physical address not provided
613-831-1105
Up to 19 years
Add to Info Cart

5. Transportation

Having easy access to transportation is essential, whether its going to a doctor's appointment, getting to a job, or keeping up with your relationships. This section has transportation resources that may be specifically of interest to those with mental health needs.
 

1 Thorncliffe Place, Ottawa, ON, K2H 9N9 Map
613-790-9355
18 years and up
Add to Info Cart
1980 Ogilvie Road, Ottawa, ON, K1J 9L3 Map
613-741-6025
All ages
Add to Info Cart
1355 Bank Street, Ottawa, ON, K1H 8K7 Map
613-737-5115
All ages
Add to Info Cart
2 MacNeil Court, Ottawa (kanata), ON, K2L 4H7 Map
613-591-3686
All ages
Add to Info Cart
1128 Mill Street, Manotick, ON, K4M 1H2 Map
613-692-4697
65 years and up
Add to Info Cart

5.1 Driving Assessments

Sometimes one is required to provide a medical certificate in order to drive.

 

Occupational therapists can provide detailed assessments of driving ability at one of the following agencies listed below.

501 Smyth Road, Ottawa, ON, K1V 8Y5 Map
613-737-7350 x5311
All ages
Add to Info Cart

Private Practice Professionals and Commercial Businesses

1729 Bank, Ottawa, ON, K1V 7Z5 Map
613-260-1935
All ages
Add to Info Cart

6. Finances and Money

This section has resources about finances, money, grants, subsidies and other related information. This is not an exhaustive list of resources and services, but highlights those which might be of interest to individuals with mental health issues.

1980 Ogilvie Road, Ottawa, ON, K1J 9L3 Map
613-741-6025
All ages
Add to Info Cart
Ottawa, ON, K1P 5W7 Map
1-800-267-7777
All ages
Add to Info Cart
2255 Carling Avenue, Ottawa, ON, K2B 7Z5 Map
613-722-2225
All ages
Add to Info Cart
Toronto, ON, M3M 3A3 Map
416-326-1817 x18002677263
All ages
Add to Info Cart
ON,CA
Up to 18 years
Add to Info Cart
ON,CA
Up to 18 years
Add to Info Cart
Physical address not provided
1-866-741-0127
All ages
Add to Info Cart
Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Children's Hospital of Eastern Ontario (CHEO)
Catchment: Ottawa-Carleton
A map of child/youth mental health services in Ottawa, Ontario, Canada. If printed out, it is meant to be printed out on legal size and poster size, and posted in waiting areas or in a clinic.
Posted: Mar 17, 2017
Language: EN
Catchment: Ottawa-Carleton
Concise list of Ottawa area mental health resources for youth prepared by Youthnet, a program of the Children's Hospital of Eastern Ontario (CHEO).
Posted: Feb 22, 2015
Language: EN,FR
Catchment: Ottawa-Carleton
Longer list of Ottawa area mental health resources prepared by Youthnet, a progam of the Children's Hospital of Eastern Ontario (CHEO).
Posted: Feb 23, 2015
Language: EN
LigneSanteChamplain.ca
Catchment: Ottawa-Carleton
Posted: Jul 4, 2014
Language: EN,FR
Ottawa Public Health (OPH)
Catchment: Ottawa-Carleton
The Resource Guide – Greater Ottawa Area [PDF 11.8 MB] reflects mental health resources and supports located throughout the Ottawa area (Champlain LHIN). This guide is not an exhaustive list of all supportive services, but rather a starting point – feel free to explore how these resources could assist you (the caregiver) or the person you care for (child, youth, adult, older adult) on the journey to recovery.
Posted: Sep 22, 2016
Language: EN,FR
Catchment: Ottawa-Carleton
List of Ottawa community resources for transitional aged youth (age 16-24).
Posted: May 13, 2015
Language: EN
Catchment: Ottawa-Carleton
Concise, one page tool listing main mental health services in Ottawa.
Posted: May 10, 2015
Language: EN,FR
Catchment: LHIN Champlain
“Red Flags” is a Quick Reference Guide for Early Years professionals.Red Flags outlines a range of functional indicators or domains commonly used to monitor healthy child development, as well as potential problem areas for child development. It is intended to assist in the determination of when and where to refer for additional advice, formal assessment and/or treatment.
Posted: Sep 28, 2015
Language: EN
Catchment: LHIN Champlain
"From Rollercoaster to Recovery" is a detailed guide for families and individuals on how to navigate the addictions and mental health system in the Champlain LHIN.
Posted: May 2, 2013
Language: EN,FR
Ottawa Public Health (OPH)
Catchment: LHIN Champlain
List of mental health resources and supports located throughout the Ottawa area (Champlain LHIN).
Posted: Aug 16, 2017
Language: EN,FR
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