Eastern Regional Health Authority, NL
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

The Centre of Excellence for Child Welfare (CECW) fosters research and disseminates knowledge about the prevention and treatment of child abuse and ... more
246 Bloor Street West, Toronto, ON, M5S 1A1 Map
All ages
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The National Youth In Care Network is a national, charitable organization that exists to voice the opinions and concerns of youth in and from care and promote ... more
207 Bank Street, Ottawa, ON, K2P 2N2 Map
613-230-8945 x18007907074
All ages
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2. Crisis Lines including Telephone, Online and Chat

Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

Crisis Services Canada evolved out of the Canadian Distress Line Network – a national network of existing distress, crisis and suicide prevention line ... more
439 University Ave., Toronto, ON, M5G 1Y8 Map
437-317-4488
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
Physical address not provided
1-855-242-3310
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Up to 30 years
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3. Walk-In Counselling

Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Shelter and a safe haven for women and children who are experiencing domestic violence. more
NL,CA
709-753-1492
All ages
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4. Hospital Emergency Department

Going to the Emergency Department of your local hospital is helpful for crises and emergency situations such as thoughts of suicide or homicide (thoughts of seriously harming oneself or others); conditions such as psychosis or mania.

20 Bed facility that provides health services to Bell Island Residents more
Wabana, Bell Island, NL, A0C 1B0 Map
709-488-2821
All ages
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The Placentia Health Centre has a 10 bed acute care hospital and provides in-patient and out-patient medical care. Routine laboratory and radiology services ... more
1 Corrigan Place, Placentia, NL, A0B 2Y0 Map
709-227-2013
All ages
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The U.S. Memorial Health Centre is a 40-bed facility housing both a long term care and protective care unit. This facility also has an ambulatory care clinic ... more
St. Lawrence, NL, A0E 2V0 Map
709-873-2220
All ages
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This historic hospital located on Waterford Bridge Road in St. John’s was first opened in 1854 as the Hospital for Mental and Nervous Diseases. It was ... more
St. John's, NL, A1E 4J8 Map
709-777-3300
All ages
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Shelter and a safe haven for women and children who are experiencing domestic violence. more
NL,CA
709-753-1492
All ages
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Operation Come Home is a national, charitable, non-profit organization helping street kids and runaways to return home, which has reunited thousands of ... more
179 Murray Street, Ottawa, ON, K1N 1C5 Map
1-800-668-4663 x24
All ages
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

Libra House is an emergency crisis shelter for women and children who are experiencing violence/abuse. Our mandate is to provide support and shelter to women ... more
Happy Valley-goose Bay, NL, A0P 1E0 Map
709-896-8251 x18778963014
All ages
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ... more
ON,CA
613-680-5119
18 years and up
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