Durham Region, ON
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Crisis and Emergency

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Refers to all programs that provide immediate assistance for people who are currently experiencing severe emotional distress; for any situation that is life-threatening, or poses harm to someone; or unable to cope with a problem that demands immediate attention. Crisis services help deal with the immediate crisis, and restore people back to their original (higher) level of function so that they can identify and deal with their problems.

You may also be interested in the following subheadings:

1. Child Welfare including Children's Aid Society (CAS)

The child welfare / child protection system is a group of services that promote the well-being of children by protecting children from abuse or neglect, ensuring they are safe, and strengthening families so that they can successfully care for their children.

Provides a broad range of mental health, legal, parenting, and abuse support programs geared at boys, men, fathers and their families. * Therapy & ... more
2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
All ages
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The Durham Children's Aid Society provides child protection services to children under the age of 16 and their families who live in Durham Region - ... more
1320 Airport Blvd, Oshawa, ON, L1H 7K4 Map
905-433-1551
All ages
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Syl Apps has two ten bed, co-ed units for a maximum of 20 Secure Treatment beds. The Secure Treatment Program is a provincial resource and is mandated by the ... more
ON,CA
Up to 12 years
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If you are a child or youth (up to age 21) in care or custody, and you don't think anyone is listening to you... If something doesn't feel fair or right... You ... more
250 Davisville Avenue, Toronto, ON, M7A 1G2 Map
1-800-263-2841
Up to 21 years
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The Ontario Association of Children's Aid Societies (OACAS) is a membership organization that represents 53 children's aid societies in Ontario, and is ... more
75 Front Street East 2nd Floor, Toronto, ON, M5E 1V9 Map
416-987-7725
All ages
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Committed to public safety, delivering proactive and innovative policing in partnership with our communities. more
ON,CA
1-888-310-1122 (Toll Free)
All ages
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The Centre of Excellence for Child Welfare (CECW) fosters research and disseminates knowledge about the prevention and treatment of child abuse and ... more
246 Bloor Street West, Toronto, ON, M5S 1A1 Map
All ages
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The National Youth In Care Network is a national, charitable organization that exists to voice the opinions and concerns of youth in and from care and promote ... more
207 Bank Street, Ottawa, ON, K2P 2N2 Map
613-230-8945 x18007907074
All ages
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Private Practice Professionals and Commercial Businesses

Changing Steps Counselling, Training and Consulting
71 Woodward Ave, Brampton, ON, L6V 1K5 Map
647-772-7837
All ages
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2. Crisis Lines including Telephone, Online and Chat

Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. They are generally staffed by either paid professionals, or trained volunteers. They will listen, offer support and advice, and if necessary, will try to help the caller get connected to help in his/her community. 

We are a 24 hour helpline in Durham Region. Our callers discuss issues and feelings related to: * All varieties of relationships * Mental health * ... more
306 Brock, Whitby, ON, L1N 4H7 Map
905-430-2522
All ages
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A toll-free telephone helpline for the LGBTQ community in Durham Region to offer non-judgemental emotional support,community referral information and crisis ... more
306 Brock, Whitby, ON, L1N 4H7 Map
All ages
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Free and confidential counselling and advocacy services to women and female youth who have been affected by recent or historical sexual violence.   Services ... more
8 King St.E, Oshawa, ON, L1H 8T2 Map
905-444-9672
16 years and up
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In Durham, Kinark Child and Family Services can help children under 12 experiencing social, emotional, and or behavioural difficulties. Services are ... more
20 Sunray Street, Whitby, ON, L1N 8Y3 Map
905-668-2411
Up to 12 years
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Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of ... more
Toronto, ON, M5T 2W2 Map
416-863-0511
All ages
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Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need ... more
700 Lawrence Avenue West, Toronto, ON, M6A 3B4 Map
416-486-2242
All ages
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Provincial support line for francophones. For women affected by violence. 24/7/365. Offers a listening ear, information, safety planning, information and ... more
Physical address not provided
1-877-336-2433
16 years and up
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Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and ... more
Physical address not provided
1-866-925-5454
16 - 30 years
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MHH provides free, anonymous, confidential information and referral services and supports for people experiencing mental health issues or to their families, ... more
ON,CA
1-866-531-2600
All ages
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The Ontario Poison Centre in Toronto has been serving the general public and healthcare professionals throughout Ontario since 1979. Although the ... more
555 University Avenue, Toronto, ON, M5G 1X8 Map
1-800-268-9017 x4168135900
All ages
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Non-profit education centre specializing suicide prevention; involved with curriculum development; training programs; library and information services. Purpose ... more
105 12 Avenue SE, Calgary, AB, T2G 1A1 Map
403-245-3900
All ages
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If you are FEELING SAD or DISTRESSED and want to talk, support is a phone call away. Service is available in Cree, Ojibway, Inuktitut, English and French. ... more
Physical address not provided
1-855-242-3310
All ages
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Kids Help Phone is Canada’s only bilingual phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional ... more
439 University Avenue, Toronto, ON, M5G 1Y8 Map
416-586-5437
5 - 20 years
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Youthspace.ca offers emotional support and crisis intervention to youth in Canada under 30yrs. Our highly-trained volunteers are online every night (6 PM to ... more
Victoria, BC Map
Up to 30 years
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3. Walk-In Counselling

Walk-in counselling clinics provide counseling services, without a need to book a long time in advance. They can be helpful for many issues such as family conflict, stress, grief, depression, anxiety, relationship issues, separation, divroce or abuse. Most of the time, no appointment is required, though some clinics may require you to call ahead the same day to book appointments for that day. 

Private Practice Professionals and Commercial Businesses

Physical address not provided
1-866-503-7454
4 - 18 years
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4. Hospital Emergency Department

Going to the Emergency Department of your local hospital is helpful for crises and emergency situations such as thoughts of suicide or homicide (thoughts of seriously harming oneself or others); conditions such as psychosis or mania.

Lakeridge Health Network has a variety of services including Addictions and Mental Health, over various sites. Sites include: * Lakeridge Health ... more
1 Hospital Court, Oshawa, ON, L1G 2B9 Map
905-576-8711
All ages
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5. Emergency Shelter and Housing

There are various shelters that people can use when they have no place to go.

 

Emergency shelters are places for people to live temporarily when they don't have a place to stay. Emergency shelters (such as women's shelters) are primarily meant for those fleeing an abusive relationship, sexual abuse or domestic violence. Some shelters limit their clientele by gender or age.

 

Homeless shelters are temporary places to stay, usually meant for homeless people. Usually located in downtown areas, they are similar to emergency shelters. The main difference is that homeless shelters are usually open to anyone, without regard to the reason for need. Some shelters limit their clientele by gender or age.

Provides a broad range of mental health, legal, parenting, and abuse support programs geared at boys, men, fathers and their families. * Therapy & ... more
2 Homewood Ave., Toronto, ON, M4Y 2J9 Map
647-479-9611
All ages
Add to Info Cart
The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON,CA
16 years and up
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Operation Come Home is a national, charitable, non-profit organization helping street kids and runaways to return home, which has reunited thousands of ... more
179 Murray Street, Ottawa, ON, K1N 1C5 Map
1-800-668-4663 x24
All ages
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6. Women's Shelters

Women's shelters are places where women (and their children) can go to stay, and are typically for women fleeing domestic violence from their partners or spouses. Women's shelters offer safe, temporary housing and usually other services to enable a return to independent living such as counselling and referrals to community resources.

The ministry funds many programs and services to help women and their children live free of domestic violence. These programs and services are delivered ... more
ON,CA
16 years and up
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"We are a unified voice collaborating, educating and innovating for systemic change that ends violence against women making Canada a model for safety in ... more
ON,CA
613-680-5119
18 years and up
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Something missing from our directory? Help your community by suggesting a resource!
Can't find what you were looking for? Contact an information and referral service.
Resource Lists by Other Organizations
Catchment: Ontario
List of aboriginal mental health services in Ontario created by the Ontario Aboriginal Health Advocacy Initiative (OAHAI).
Posted: Sep 16, 2015
Language: EN
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